1. How to use your hand-held radio effectively in an emergency Tactical Use Of Radios Part 1 Advancement Module 01

2. After completing both parts of this module you will be able to:  Understand the types of radios and licenses  Identify typical radio features and controls  Use correct radio operating procedures  Know standard procedural words, and phonetics  Use your portable radio more effectively during an emergency! Objectives :

3. KEY ISSUE: SAFETY!  Radios enhance situation awareness by:  Allowing feedback from search teams  Helping communicate observations to first responders and command posts  Coordinating re-deployment of resources  Broadcasting weather, environment and other warnings to action teams

4. Do we need radios? ●What are some scenarios where radios would be useful? ●What are some circumstances when we should not be using radios?

5. Why don’t we use cell phones, landlines, CB radios, or business radios, responder radios? Using cell phones and landlines is perfectly OK for some functions: To connect the CERT team to the Emergency Operations Center (214) 670-4275 To activate CERT team members In an emergency for field operations: Cell towers may be down or without power Landlines are not mobile CB radios do not penetrate structures well Business radios are restricted by licensing Responder radios are restricted by law; in some jurisdictions responder radios may be available to CERT for liaison use

6. TYPES OF RADIO - What is FRS? S  The Family Radio Service  No license is required  Radios designed and “Type Accepted” for use in the FRS  Max. transmit power 500mw Short range – “line of sight”

7. TYPES OF RADIO - What is GMRS? ●General Mobile Radio Service ●An FCC Part 95 Licensed Service for personal and business use by immediate family members ●FCC license, 5 years w/Fee, no test is required ●More powerful than FRS for longer range. ●FRS channels 1 through 7 are shared with GMRS ●FRS and GMRS may legally talk to each other on the shared simplex channels.

8. TYPES OF RADIOS What is a NEXTEL i355 / Direct Talk Radio? The NEXTEL/Direct Talk radios are former cell phone units that have been decommissioned, but they have a walkie- talkie feature which can still be used. Range is only a mile or two. Dallas has about 60 of them to use during deployments.

9. TYPES OF RADIO - What is Ham Radio?  Ham radio is granted for access to a wide range of radio frequencies available to amateur operators  FCC licensing is required and is obtained through training, passing exams and paying fees  Licenses are good for 10 years  Licensed operators may use substantially more powerful radios that can reach long distances  Communications can use repeaters, digital modes and a variety of special applications including video  Unique call signs are assigned to each licensee

10. FCC Part 95  If you operate a radio that has been approved exclusively under the rules that apply to FRS, you are not required to have a license.  If you operate a radio under the rules that apply to GMRS, you must have a GMRS license.  GMRS radios generally transmit at higher power levels (1 to 5 watts is typical) and may have detachable antennas.

11. What are the parts of a radio?  Typical controls include:  On/Off switch, possibly combined with a volume control  Channel or frequency selector  Push-to-talk (PTT) button  Squelch  Other important parts include:  Microphone and speaker (sometimes combined)  Antenna  Battery

12. Portable Radio “Anatomy” Power On-Off, Switch Is combined with volume control on some models Or “push-button” on others First of all, make sure the radio is “turned on”

13. Channel Selector Up-Down arrows or a rotating knob

14. About “privacy codes” – they are a feature on FRS/GMRS radios, but they don’t really insure privacy. If they are “digital” units, they may offer some privacy. The ex-Nextel radios used by Dallas CERT for deployment are digital and they use a variety of special encoding and transmission methods that DO insure some level of privacy. We’ll get back to this a bit more when we talk about Communication Security. More Portable Radio “Anatomy”

15. Example of Channel Assignments for Large Incidents ● CH1Neighborhood Watch liaison to CERT ● CH2CERT Sizeup Team ● CH3CERT Search Teams ● CH4CERT Rescue Teams ● CH5CERT Fire Teams ● CH6CERT Triage and Scribe ● CH7CERT Liaison to Public Safety Responders

16. Next – tactical radio protocol or, what to say and when to say it

17. Starting up the radio First things first – turn on the power Adjust the speaker volume Next, adjust the squelch When you are using the radio, it’s best to hold the antenna in a straight up vertical position

18. A 2-way radio is not “Like a telephone...” BECAUSE: ●Only one person can talk at a time ●No one else can speak when YOU have the talk button depressed! ●SO…

19. When Do You Speak? Speak ONLY if you have to LISTEN don’t “talk over” others WAIT until others have finished THINK about what you will say USE PLAIN LANGUAGE KEEP IT SHORT!

20. Push-To-Talk…PAUSE…talk  Push the “talk” button then wait a couple of seconds before speaking  This avoids chopping off the first couple of words as the radio changes over from its receive state to transmit

21. Single Station Call 1.Name the unit you are calling 2.Then say the words “THIS IS” 3.Followed by your Unit name 4.Optionally, then say “OVER”

22. Tactical Call Signs ●Tactical call signs are used in emergencies and during special events such as marathons, parades, or ceremonies ●Tactical call signs pertain to the activity that is being supported, for example: –Water Stop One –Northeast Triage –Driver Fourteen –Mounted Patrol Six –Rescue Team Three

23. Single Station Call – Example: The call “SEARCH TEN, THIS IS COMMAND, OVER” The answer “COMMAND, THIS IS SEARCH TEN” The response “CONTACT MEDICAL ON CHANNEL ONE FOUR, OVER” The acknowledgement “TEN CHANGING TO ONE FOUR FOR CONTACT, SEARCH TEN CLEAR”

24. Acknowledge Calls To You: When you hear a call to you, reply in this format: “THIS IS” followed by “ ” This lets the unit calling know that you are ready to receive a message. Here’s an example: “THIS IS P2 GARAGE, GO AHEAD”

25. When the message is not clear: o CLARIFY: o o CONFIRM: o “correct” Example: “You want me to contact Team 7 on channel 3?” “Correct!”

26. Basics for a “controlled net” – be thoughtful! WAIT to be recognized before speaking Don't send information that must be copied until certain that you have the other's attention ACKNOWLEDGE transmissions to you ‘Control’ then knows you are ready to continue with your assignment, releasing the frequency This avoids having to repeat the message.

27. KEEP IT SIMPLE ● Answer questions directly; do not explain ● Add details, but be brief ● Let ‘Control’ or the requestor ask for details ● ASK who a message is for if you don't know ● Let third parties speak directly to each other

28. Don't speak louder in a noisy environment If you speak louder than is needed for normal speech, the radio will distort your voice, reducing intelligibility.

29. In Noisy Environments Preventive Steps:  Use earphone or headset (if you have one)  Turn down volume - don’t add to noise level!  Shield microphone from the wind  Speak ACROSS the microphone  Use a normal speaking voice

30. Use Procedural Words Correctly  Using proper key words helps expedite radio messages and reduces copying errors  They are effective ONLY if everyone understands and uses them correctly

31. The “Basic Four” Everyone who uses a 2-way radio should learn and use these: ●“THIS IS” - U sed to identify who is calling ●"OVER" - Means “I have finished speaking and it’s now your turn” ●“GO AHEAD” - Means “I’m ready to copy” ●"OUT" or “CLEAR”- Means - “I am finished and expect no reply’ The station who initiates the call always TERMINATES it.

32. Procedural Word Recap “OVER” - Leaves no doubt whose turn it is… “OUT” - Tells everyone the contact has ended. Using “Over and Out” together is unnecessary, use either one or the other.

33. Communications Security  Voice radio communication is fairly leaky – anyone with a scanner can intercept transmissions  CERT teams may encounter situations with mass casualties, crimes, or security concerns  Radio protocol in such circumstances must protect the privacy of individuals and the security of operations, so what things should we think about?

34. Avoid mentioning names of subjects or victims Avoid “fat fingering” the Push-To-Talk button so that there is an “open mike” when confidential conversations are taking place (if you have a voice-activated mike – don’t have confidential discussions near the radio!) Avoid mentioning casualty numbers or incident locations Communications Security

35. End of first section