1. E-Mail Privacy at Johnson and Dresser By: Anuj Ghai & Ubaid Khan

2. Essential conflict of workplace monitoring Employers concern Employers concern Employees concern Employees concern New Technology = Telephone, Computers, E-mail, Voice mail, internet New Technology = Telephone, Computers, E-mail, Voice mail, internet Privacy Rights Clearinghouse / UCAN: Majority employers monitor employees. Privacy Rights Clearinghouse / UCAN: Majority employers monitor employees. Evidence worth? Evidence worth? 26% of Employers have fired workers for misusing the Internet. 26% of Employers have fired workers for misusing the Internet. 25% have terminated employees for e-mail misuse. 25% have terminated employees for e-mail misuse. 6% have fired employees for misusing office phones. 6% have fired employees for misusing office phones.

3. Employer's window into your workspace Types of computer monitoring: Computer Software Keystroke Monitoring Time spent on computer

4. Don’t think your job is scrutinizing your every move? American Management Association’s findings in 2005:  Three-fourths employers monitor web site visits  65% block connections to web sites  A third track keystrokes  Half review e-mail messages

5. Is my employer allowed to see what is on my terminal while I am working? Employer’s property Employer’s property Limited Protection: Union contracts Limited Protection: Union contracts Fourth Amendment defends against unreasonable search and seizure Fourth Amendment defends against unreasonable search and seizure How can I tell if I am being monitored at my terminal? Employers allowed to monitor without employee’s knowledge Ways of being notified: memos, employee handbooks, union contracts, at meetings or on a sticker attached to the computer Usually find out during a performance evaluation

6. Johnson and Dresser Johnson and Dresser = retail brokerage Johnson and Dresser = retail brokerage John Perry worked as an Information Systems director John Perry worked as an Information Systems director Purchased and Installed E-mail Purchased and Installed E-mail Users unaware of emails archived Users unaware of emails archived Scandal broke out Scandal broke out Emails were monitored Emails were monitored

7. Johnson and Dresser Lisa Curry was responsible for following the utility industry Lisa Curry was responsible for following the utility industry She engaged in Email discussions with Margaret Leonard She engaged in Email discussions with Margaret Leonard She sent Leonard messages that conveyed the latest company gossip She sent Leonard messages that conveyed the latest company gossip Manager saw the emails and Curry received a salary increment and a mixed performance review. Manager saw the emails and Curry received a salary increment and a mixed performance review. Perry felt bad for Curry Perry felt bad for Curry He tried to get rid of the policy, but instead was asked to come up with a new policy He tried to get rid of the policy, but instead was asked to come up with a new policy

8. 4 Ethical Theories Kantian Act Utilitarian Social contract Rule Utilitarian

9. Our opinion.. Most employers are notifying employees when they are being watched. 80% inform workers 80% inform workers 82% let employees know the company stores files 82% let employees know the company stores files 86% alert employees to e-mail monitoring 86% alert employees to e-mail monitoring 89% notify employees that their Web usage is being tracked. 89% notify employees that their Web usage is being tracked. Yet Johnson and Dresser choose not to let their employees know that their e-mails were being archived.

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