1. Sem 2v2 Chapter 13 Troubleshooting the Network

2. Examples of problems in each layer might include:  Layer 1 - incorrect cable used  Layer 2 - interface not configured for Ethernet  Layer 3 - subnet mask is incorrect

3. Layer 1 errors include:  broken cables  disconnected cables  cables connected to the wrong ports  intermittent cable connection  wrong cables used for the task at hand (must use rollovers, cross-connects, and straight-through cables correctly)  transceiver problems  DCE cable problems  DTE cable problems  devices turned off

4. Layer 2 errors include:  improperly configured serial interfaces  improperly configured Ethernet interfaces  improper encapsulation set (HDLC is default for serial interfaces)  improper clockrate settings on serial interfaces

5. Layer 3 errors include:  routing protocol not enabled  wrong routing protocol enabled  incorrect IP addresses  incorrect Subnet Masks  incorrect DNS to IP bindings