1. Investment Seminar Research

2. Agenda What is the value of research? Trends Recent FCA announcements How do we conduct our Research at SBG? What are the benefits for the Adviser? What are the benefits for the Customer? How should Advisers use the Research available?

3. Learning objectives By the end of the session you will be able to explain; The criteria used to identify Approved products and funds. The different Research reports that advisers can use. How to use Research to help select the most appropriate solution for your customer.

4. The value of research. Everything changes!! RDR, Annuities, Clean share classes etc………… Trends. Increase in Multi Asset funds Risk rated and Risk Targeted Increasingly litigious society. “Gullible customers win compensation lottery”. FCA announcements. Volatility and the use of Risk tools. Focus on ‘Independence’ Very high focus on Customer outcomes

5. How do we conduct our Research? What are the benefits for the Adviser?

6. Approved Provider Panel List

7. Review Criteria and rationale

8. Fund reviews

9. Summary - What are the benefits to the adviser? Defined process. Tried, tested, repeatable. Breadth and depth of coverage. All ‘core’ FCA retail investment products. Regular panel reviews.

10. What are the benefits for the client? ‘Which’ type comparison. Best of Breed Confidence and security Better outcomes. Expectation management All ‘core’ products and services

11. How should Research be used? Context. 2013 business. Over 25000 cases submitted, 1330 off panel requests for Mainstream, 36 for NMI. 89% OPR’s for Legacy business. 99.52% of all new business covered by APPL. Introduction of technology to help selection process of products and available funds. Built in Tools to allow selection based on client requirements. Report to evidence the research and recommendation. Clear audit trail

17. Research 2014 Increased use of Technology Focus on Multi Asset fund solutions Accurate mapping of portfolios to risk. Evidence the total cost of ownership and benefits of the product or services gives the best chance of a good customer outcome.