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Company Presentation. 2 Profile Strategy Portfolio Delivery Models Ecosystem Experiences.

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Presentation on theme: "Company Presentation. 2 Profile Strategy Portfolio Delivery Models Ecosystem Experiences."— Presentation transcript:

1 Company Presentation

2 2 Profile Strategy Portfolio Delivery Models Ecosystem Experiences

3 System Integrator and Professional Services provider Highly skilled technical Group with more than 90 engineers certified in the fields of data, voice, storage and security Focused on innovation, training and certification Coverage of many territories with directly employed people 24x7 NOC with full ITIL-based processes and procedures Customer training department CISCO Certified Silver Partner Certified by Ministero delle Comunicazioni as Installatore Certificato di Primo Grado UNI EN ISO 9001:2008 Certified 3

4 4 Located in Milan and globally accessible through the Company VPN Based on multiple technology in order to cover a broad range of cases Used mainly for POC, troubleshooting and testing activities More than 500 k in equipments value

5 One of the key success factors for the quality of the Services delivered by Alascom is the huge investment in personnel training and certifications. The policies of Alascom Services in regards to personnel are the following. Use internal personnel for almost all of the Services delivered Continuous training Invest in certifications as a key quality indicator of the training process 5

6 6 France Austria Germany Switzerland Balkan Arab Countries North, West, Central Africa South America Partners: CA, CT, BT Pescara Bologna Cagliari Torino Milano Udine Napoli Roma Siena Trani Catania

7 7 National market increasing using flexibility and high quality against rigidity and complexity International market significant improvement in emerging and growing market: Middle East, Central Africa, East Europe, through strong local partnership and increasing vendors relationship

8 8 Networking Wireless Integration and Convergence Security Infrastructures and NAC solutions Video Surveillance and IPTV Mobility and Unified Communication RFID and tracing solutions Mobile payment and NFC technology Health solutions Contact Center and CTI Data Center & Cloud Computing OSS & BSS

9 Consulting and Professional Services Design and Implementation Operation and Maintenance Remote Services Managed Services Red Badge Services Training Services Business Process Transformation System Integration 9

10 Feasibility Studies Project Management Provision of Equipment Implementation Feasibility Studies Project Management Provision of Equipment Implementation Site Surveys Assessments Vulnerability Tests Field Engineering Site Surveys Assessments Vulnerability Tests Field Engineering Network Monitoring Help Desk Services Remote Management Network Monitoring Help Desk Services Remote Management Maintenance On-Site Outsourcing IMAC Services Maintenance On-Site Outsourcing IMAC Services Consultancies Cost-Value Analysis Training Consultancies Cost-Value Analysis Training Cabling Systems Installation System Control Network Installation Data Center Cabling Systems Installation System Control Network Installation Data Center 10

11 Design of Network Maintenance Ticket Management Installation Management Network Operation Center & Helpdesk SLA Management First Level Technical Support Technical Outsourcing Carrier Management & Troubleshooting System Engineer & Experts Solution & Detail Design Remote Support Survey & Audit Installation & Configuration Documentation & Reports Remote Diagnostic Phone Support to the Field Engineers Second Level Support for Help Desk Fault Replication Field Service Engineers (FSE) SLA Response On Site Maintenance Failure Diagnostic Failure Recovery Reverse Logistics Customer sign off Territories Coverage Installation On Site Project Execution Site Surveys Integration ServicesSupport Services 11

12 Partnerships per Technology Router: Cisco, Juniper Switch (L2, L3): Cisco, Enterasys, Hp, Brocade, Moxa Dslam: Alcatel, Cisco Security: Cisco, Juniper, Checkpoint, Stonesoft WIFI: Cisco, Meru Networks, Alvarion, Aruba VOIP: Cisco, Avaya, Shoretel Balancer: F5, Cisco, Brocade, Riverbed IPTV: Cisco Appl. BW control:Allot Mobility:Shoretel, Cisco, Comdasys Transport Networks:Cisco, Ericsson, Nokia Siemens Video surveillance: SightLogix, Ganz, Vicon, Acti, JVC, Panasonic, Mobotix 12

13 13

14 Communication Service Providers NGN and Core Networks BankingContact Center & Managed Services Chemical & PetroleumIPTV & Data Center Travel &TransportationConverged Communication Hospitality Networking and NFC Technology HealthMobility and RFID Technology 14

15 Thank you


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