1. MAKE-UP | LAUNCH CALENDAR JAN/ FEV/ MAR/ APR 2012 Ideal long-wearing color Optimum comfort level New easy-to-apply color Perfectly resistant, soft and shiny film Reflects natural light Quick-drying, streak-free FADE-RESISTANT GLOSS SHINE NAIL POLISH DUETS FOR HANDS & FEET RESULTS. KEY WORDSCUSTOMER CONCERNS TECHNOLOGYBENEFITS COMPOSITION  EASY APPLICATION  When the bottle is shaken, the formula turns from a gel into a liquid for easy application. The formula takes on this gel appearance for flawless results.  QUICK-DRYING  With EXPRESS DRY SOLVENTS. 1.IDEAL LONG-WEARING COLOR  MULTI-POLYMER COMPLEX provides a film that is perfectly resistant, soft and shiny.  STREAK-FREE & LONG-WEAR MIRROR SHINE  WHITE MICA LAMELLA reflect natural light. APPLICATION VERNIS IN LOVE NEW BRUSH – Lancôme exclusive - Mistake-free application - More shine - More intense color

2. MAKE-UP | LAUNCH CALENDAR JAN/ FEV/ MAR/ APR 2012 YOUR PERFECT LOOK CATCH PHRASE YOU: “Hello! Are you in love with your nails?” CUSTOMER says YES! YOU: Please, allow me to show you the new Lancôme nail polish Vernis in Love…. a nail polish in love with your nails, in love with colors for the precious moments of your day! Which moment do you want to try? CUSTOMER says NO! YOU: I can change that! Please, allow me to show you the new Lancôme nail polish Vernis in Love…. a nail polish in love with your nails, in love with colors for the precious moments of your day! Which moment do you want to try? PRESENT THE RANGE Highlight your cheeks Enhance the beauty of your lips Customize your nails ROUGE IN LOVEVERNIS IN LOVEBLUSH SUBTIL 24 “COLOR MUST” SHADES 12 LOVELY DUETS TO MIX AND MATCH ON HANDS & FEET

3. MAKE-UP | LAUNCH CALENDAR JAN/ FEV/ MAR/ APR 2012 LIPSTICK LINK-SELLING BOUDOIR TIMETONIGHT IS MY NIGHT JOLIS MATINS LIPSTICK STAR SHADE NAIL POLISH STAR DUET 322M Corail in Love 340B Rose Boudoir 377N Midnight Rose VERNIS 407N + 441NVERNIS 220 M+105M VERNIS 112 B + 375 B PRESENT THE RANGE BY USING THE ROUGE IN LOVE AND VERNIS IN LOVE SHADE TOOL: 1.Show the customer how to combine the various colors of Rouge in Love with Vernis in Love by using the look card based on different times of day: Jolis Matins, Boudoir Time and Tonight is My Night 2.Apply make-up to the customer's lips