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Published byCurtis McGee Modified over 8 years ago
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Team Skill 2 Understanding User and Stakeholder Needs The Challenge of Requirements Elicitation (8)
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Requirements Elicitation 3 Endemic Syndromes ▫“Yes but” syndrome Users’ inability to experience the Software as they might a physical device ▫‘Undiscovered ruins’ The more you find, the more you know remain ▫Communication problems Between Users and Developers
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Requirements Elicitation Common user feedback styles ▫Like the design Wow this is really cool … ▫Have some issues with the design Yes, but… Wouldn’t it be nice if… Whatever happened to … Reason to document removed features Can we add a … or Can you make it do … Possible scope creep
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Requirements Elicitation We use screen mockups in Customer Steering committees to validate the concept and the design ▫Why might these screen mockups be better than actual prototypes? ▫Why not?
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Requirements Elicitation Undiscovered Ruins ▫Can’t guarantee all requirements have been discovered ▫Its like asking the question: How many undiscovered ruins are there? You have to gain agreement on features and system functionality ▫The team is then responsible for them
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Requirements Elicitation “User and the Developer” Syndrome ▫Gap in communication ▫Technical vs Business ▫BA/SA are there to bridge the gap and facilitate communication
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Requirements Elicitation Solutions: ▫Developer should learn and use the users’/domain terminology ▫Use many different requirement eliciting techniques ▫Try seeing the issues from each others angles ▫Hire Business Systems Analysts!!!
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Requirements Elicitation Table 8-1
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