1. Last Updated 1/17/02 sdaly@stellcom.com 1 Business Drivers Guiding Portal Evolution Portals Integrate web-based systems to increase productivity and reduce operational costs  Organize information sources  Reduce server infrastructure  Provide access to key corporate knowledge  Keep employees focused and make them more efficient Businesses are supporting multiple, possibly competing or diverging, portal solutions  Unify efforts  Reduce overall ownership costs by leveraging a common solution  Improve operational performance Businesses must develop an enterprise-wide strategy  Coordinate corporate portal initiatives  Essential to develop a long-term architecture approach.

2. Last Updated 1/17/02 sdaly@stellcom.com 2 Corporate Portal Evolution

3. Last Updated 1/17/02 sdaly@stellcom.com 3 2002: Vision, Mission and Strategy Vision: HP employees are the most productive, collaborative and informed employees on earth. Mission: @hp is the single point of connection between employees and the e-services they need from business units, global functions, and external providers. Strategy: Tailored content for specific groups and users. Employees can easily find what they need. Accelerated delivery of new services Operational excellence is maintained Ambitious Vision. A Phased Delivery Strategy.

4. Last Updated 1/17/02 sdaly@stellcom.com 4 @hp Today: A Core Portal Framework The @hp concept is a success. A core portal framework has been implemented providing the following capabilities: A Platform for integrating and presenting enterprise wide content and services. A set of basic services and content (e.g. HR Services, Personnel Data, etc.). A strong start with growing user acceptance

5. Last Updated 1/17/02 sdaly@stellcom.com 5 A Phased Strategy for Growth – Building on Success

6. Last Updated 1/17/02 sdaly@stellcom.com 6 Phase One

7. Last Updated 1/17/02 sdaly@stellcom.com 7 Transitioning to the @hp Foundation Phase We build on the @hp Core Framework with initiatives that develop the @hp Foundation Services. Enhanced Search Services: Capable of fast and highly selective content retrieval. Enterprise Content Management: A comprehensive content management system based on Documentum 4i (an industry leading content management platform). Role Based Customization: Developing a role based customization capability that supports delivery of personalized and targeted content and services to select users and groups. Foundation services are “enablers” which support the subsequent introduction of enterprise services

8. Last Updated 1/17/02 sdaly@stellcom.com 8 The Foundation for Enterprise Services The Foundation Services combine with the Core Portal Framework to provide a platform for developing and deploying enterprise level services.

9. Last Updated 1/17/02 sdaly@stellcom.com 9 Transitioning to the @hp Enterprise Phase Future initiatives will develop @hp enterprise services ERP Integration: The first of many Enterprise IT Applications to be integrated and served (via a distributed systems model). Web Services Support: Provide the ability to access portal content and functionality through web services. Also, ensure the portal can access content and services from external web services. Development Kits and Plug-ins: Provide tools to assist in rapidly integrating new content, services and applications (e.g. reporting). Enterprise Mobility Platform: Provide a platform that can present portal content and services to a diverse set of mobile devices. This would also support wireless messaging and eventually VoiceXML processing.

10. Last Updated 1/17/02 sdaly@stellcom.com 10 @hp Enterprise Phase Services (continued) Task Management (Workflow): A service that supports defining and processing staged workflows (e.g. PO processing, HR new employee processing, etc). Collaborative Work Groups: A service supporting workgroup collaboration across hp’s global enterprise via plug-ins to those collaborative solutions. Sub-Portals: The ability to easily assimilate and present smaller enterprise portals and web content. Campaigns / Targeted Promotions: A service that support presenting targeted promotional materials to select groups and users (to communicate key objectives). Click Through Analysis: The ability to monitor and report user portal usage metrics. Accessibility: Improving accessibility to portal features. Security: Digital ID card support (e.g. ActivCard, etc). And Many More…

11. Last Updated 1/17/02 sdaly@stellcom.com 11 @hp Enterprise The @hp Enterprise phase becomes a key, enterprise strategic asset. It evolves into the delivery vehicle for authoritative enterprise content and services. A cornerstone of hp’s strategic IT vision.

12. Last Updated 1/17/02 sdaly@stellcom.com 12 Delivering the @hp Vision : Risks and Issues Hp’s enterprise strategy is in flux and evolving; many uncertainties. Many new capabilities and services are planned for @hp. Demands and expectations on the @hp architecture will continue to expand, often in unpredictable ways. A good point in @hp’s evolution to re-examine some strategic issues.

13. Last Updated 1/17/02 sdaly@stellcom.com 13 Role Based Customization Model

14. Last Updated 1/17/02 sdaly@stellcom.com 14 (MWS) and (RBC)

15. Last Updated 1/17/02 sdaly@stellcom.com 15 Modular Web Services (MWS)

16. Last Updated 1/17/02 sdaly@stellcom.com 16 Results End Users: Are not overwhelmed Can find what they need Are informed Well connected More productive Service Providers Can: Easily deploy content Easily focus content Single security model Robust and supportable