1. www.ComerAssociates.com We Build Healthy Organizations. Clear Direction, Profitable Growth. Healthy Organizations June 20, 2014

2. Comer & Associates, LLC Healthy Organizations Healthy companies generate total returns to shareholders three times higher than those of unhealthy ones. McKinsey Quarterly - April, 2014

3. Six Key Elements 1.Healthy CEO/leaders 2.Truly effective team 3.Clarity of purpose throughout org 4.Healthy culture 5.Accountability 6.Growing and profitable June 20, 2014Comer & Associates, LLC Healthy Organizations

4. 1. Healthy CEO/Leaders Form the team. Forge the team. Set the direction. Establish culture and values. Implement an accountability system. Systems/processes so the team can succeed. Communicate, communicate, communicate! June 20, 2014Comer & Associates, LLC Healthy Organizations

5. 2. Truly effective teams Share values. Trust each other, willing to be vulnerable. Fearlessly engage in “constructive conflict”. Hold each other accountable for team performance. Willing to put team interests ahead of personal or departmental interests. June 20, 2014Comer & Associates, LLC Healthy Organizations

6. 3. Clarity of purpose Vision, mission, goals, strategies known by all. All team members know “where” you’re going and “why” it matters. All know what is expected of them. Org goals are effectively cascaded. Org structure supports business unit purpose. All have concrete goals or KPI’s. June 20, 2014Comer & Associates, LLC Healthy Organizations

7. 4. Healthy culture Org values understood and embraced by all. All team members are engaged and contributing at their full potential. Right people brought in; nonperformers leave. Staff developed to high levels of performance. Effective communication, both up and down. Rewards and discipline promote desirable behaviors. June 20, 2014Comer & Associates, LLC Healthy Organizations

8. 5. Accountability Set good goals: vital, measurable, controllable, date, single key results, written. Monitor progress against goals in a timely manner. Individuals and teams held accountable for performance. Corrective action taken when goals are not achieved. June 20, 2014Comer & Associates, LLC Healthy Organizations

9. 6. Growing and profitable – Part 1 All team members are focused on customer. All team members know how company makes money. Plan for growth: marketing, operations, finance. Eliminate unprofitable customers. Eliminate waste. June 20, 2014Comer & Associates, LLC Healthy Organizations

10. 6. Growing and profitable – Part 2 Implement “continuous improvement”. Accurate target market and competitor information. Value Proposition defined. Build on Sustainable Competitive Advantage. Human sales force is trained, goal–driven and effective. June 20, 2014Comer & Associates, LLC Healthy Organizations

11. June 20, 2014Comer & Associates, LLC

12. Six Key Elements 1.Healthy CEO/leaders 2.Truly effective team 3.Clarity of purpose throughout org 4.Healthy culture 5.Accountability 6.Growing and profitable June 20, 2014Comer & Associates, LLC Healthy Organizations

13. Jerry Comer Comer & Associates, LLC www.ComerAssociates.com Jerry@ComerAssociates.com 303-786-7986 June 20, 2014Comer & Associates, LLC Healthy Organizations