1. building communities

2. “We did it our way” @GaryYarlington Gary Orr Chief Executive Yarlington Housing Group

3. building communities Overview: Established in 1999 Customer satisfaction 91% Annual development: 250 homes Circa 10,000 homes Turnover £50 Million

4. building communities Our First 10 Years Improving existing housing conditions Improving frontline service deliver Regeneration & Development

5. building communities Prices Too High Supply Too Low The average house price £223,870, 11.6 times the average regional salary of £19,484.

6. building communities Prices Too High Supply Too Low There are 158,399 on waiting lists in the South West 51,000 in Yarlington’s area of operation

7. building communities Customer Insight 2.5 times less likely to secure 5 good GCSEs 3 times more likely to be unemployed Twice as likely to be benefit dependent 5 years less life expectancy

8. building communities Myth busting

9. building communities Will an increase in the supply of affordable housing resolve the challenges across our communities?

10. building communities A Homogeneous Sector?

11. building communities One Team

12. building communities 2011 Strategic Review Reconnecting with our Charitable Purpose Strategic Planning Framework that brought together, the Board, Staff, Customers & Stakeholders

13. building communities “Alleviate local housing need and respond to the socio-economic circumstances within our communities”

14. building communities

15. ResidentInvolvementResidentInvolvement

16. Resident Involvement Place residents at the heart of everything we do.

17. building communities Homes & Services

18. building communities Homes & Services Provide great homes and services that people need and want

19. building communities Viability

20. Viability Ensuring the long-term viability of the business

21. building communities People

22. People To be a people centred organisation

23. building communities Growth

24. Growth To deliver growth that supports our wider business objectives

25. building communities Community Investment

26. building communities Community Investment To support our communities to be places where people choose to live, learn & work.

27. building communities Introducing SHAPE

28. building communities

29. Ambitions of the households so far

30. building communities Supporting community ambition & re-instating opportunities

31. building communities …build 1,000 properties

32. building communities 500 residents will have attended Yarlington training courses

33. building communities 150 residents will be supported into employment

34. building communities 1,000 people will have engaged in health and wellbeing projects

35. building communities 10,000 people will have benefited from Yarlington Community fund initiatives

36. building communities We will maintain upper quartile performance levels in everything we do

37. building communities

38. If we don’t try, we don’t do...... and if we don’t do, then why are we on this earth? Jimmy Stewart

39. building communities www.yhg.co.uk www.yhg.co.uk @GaryYarlington