1. Supporting the UR community one “piece” at a time. Supporting the UR community one “piece” at a time. CARE Network

2. Office of the Dean of Students Fraternity and Sorority Affairs Parent and Family Relations Center for Student Conflict Management Rochester Center for Community Leadership Wilson Commons Student Activities M. K. Ghandi Institute Intercultural Center

3. Purpose  To identify students in distress before they reach the point of “crisis”.  To better understand the challenges a student may be facing in more than one aspect of his/her life.  To triage this student to the appropriate resource and make sure the student is connected to someone who can help.  To increase communication between offices and better understand the student’s needs.  To identify students in distress before they reach the point of “crisis”.  To better understand the challenges a student may be facing in more than one aspect of his/her life.  To triage this student to the appropriate resource and make sure the student is connected to someone who can help.  To increase communication between offices and better understand the student’s needs.

4. Number of CARE Reports Submitted by Academic Year 144% increase

5. CARE Reports by UR Affiliation

6. Ideal CARE Workflow  Student of concern identified.  Someone (UR faculty, staff, students, parent) submits a CARE report.  Erin or Heidi review the report  Determine level of severity (birds eye view).  Reaches out to individuals who may know more about this particular student.  Keeps a running record of the student of concern.  Individuals report information back to Erin or Heidi so they can continue to assess the student’s level of severity and enact support as necessary.  Attempts to reach the student continues or case closes.  Student of concern identified.  Someone (UR faculty, staff, students, parent) submits a CARE report.  Erin or Heidi review the report  Determine level of severity (birds eye view).  Reaches out to individuals who may know more about this particular student.  Keeps a running record of the student of concern.  Individuals report information back to Erin or Heidi so they can continue to assess the student’s level of severity and enact support as necessary.  Attempts to reach the student continues or case closes.

7. Premajor advisers Students care about their academics and course registration so they typically want to stay in touch with you. Usually students have a relationship with their premajor adviser. You may be one of the first to know when a student is struggling academically, socially, financially, etc. The student may talk to you about something that seems suitable for CARE (both personally or for a friend). You may be asked to reach out to the student to check in. Students may already know about the CARE system, but may not know what other resources are available to them.

8. CARE resources  www.rochester.edu/CARE www.rochester.edu/CARE  Where you submit a report.  Review the CARE report process.  Areas faculty/instructors should consider when identifying a student of concern.  CARE-related resources:  1:1 consultations  Case conferences  Department presentations  Text for syllabus/email correspondence  “Working with distressed students” document  Know the Signs brochure  www.rochester.edu/CARE www.rochester.edu/CARE  Where you submit a report.  Review the CARE report process.  Areas faculty/instructors should consider when identifying a student of concern.  CARE-related resources:  1:1 consultations  Case conferences  Department presentations  Text for syllabus/email correspondence  “Working with distressed students” document  Know the Signs brochure

9. CARE resources cont. Search for concerns, select a category associated with your concern, or view an alphabetical list of concerns. Determine which office best handles your concern and see other offices that can be of assistance. GPS coordinates help you get to the appropriate office on campus via Google maps. Available on at www.rochester.edu/care and as part of UR Mobile. www.rochester.edu/care

10. Erin M. Halligan Associate Director, Student Support Services 585-273-2568 erin.halligan@rochester.edu Erin M. Halligan Associate Director, Student Support Services 585-273-2568 erin.halligan@rochester.edu Questions? Heidi Saller CARE Network Coordinator 585-276-6894 hsaller@admin.rochester.edu Heidi Saller CARE Network Coordinator 585-276-6894 hsaller@admin.rochester.edu