1. 1 10 ways to prevent legal malpractice Protect yourself and your firm

2. 2 Statute of limitations Gather facts from client to determine basis of legal claim and immediately track Statute of Limitations

3. 3 Fee Agreement Always have a written fee agreement SIGNED by the client

4. 4 Conflicts of interest Have a Conflicts list in place and ALWAYS check it before accepting a case

5. 5 Investigate Investigate the facts diligently and promptly

6. 6 Keep client informed Communication is the key to client satisfaction Provide a routine status report to client

7. 7 Fees Reasonable and fair fees Clear and detailed accounting of the fees charged

8. 8 Proofread Carefully and thoroughly proofread all documents and letters and e-mails before they go out Send copy to client for review and approval

9. 9 Confess mistakes Promptly tell the client about errors, problems or mistakes Offer solutions

10. 10 Give sufficient time for case Take cases within firm’s expertise or Give sufficient time to handle the matter properly

11. 11 Withdrawing Any time a case is not accepted or Upon the attorney’s withdrawal of representation, Give notice to client in writing and promptly provide client with the file and other property end