1. STATE OF ENROLLMENT AFFORDABLE CARE ACT ENROLLMENTS IN SOUTH FLORIDA Lisa Agate Broward Regional Health Planning Council

2. STATE OF ENROLLMENT AFFORDABLE CARE ACT ENROLLMENTS IN SOUTH FLORIDA Marketplace Plan Options Affordable Care Act and RW enrollments May 7 th, 2015 Hyatt-Pier 66, Fort Lauderdale, Florida

3. Collaboration and Partnership

4. FUNDED Partners: University of South Florida (USF)

5. RW and ADAP Clients chose their plans

6. Common Themes during the transition Client did not have User ID and or Password Client was not sure of Eligibility Uncertain about what plan to choose Made attempts to choose plans on their own

7.  Navigators Checklist CALL TO PHYSICIANS OFFICE EXPLANATION OF INSURANCE TERMS EXPLANATION OF PROCESS FOR PAYMENTS CHOICE OF 4 SELECTED PLANS; WITH COMPREHENSIVE COVERAGE

8. Navigator Assistance Has office hours and can assist 12 months Available for special enrollment Presentations OutreachTechnical Assistance

9. Contact Information Lisa Agate Broward Regional Health Planning Council LAGATE@BRHPC.ORG 954-561-9681