1. CREATING OUR STRATEGIC DIRECTION FOR 2015 Innovating our way to a successful and sustainable future:

2. MORE THAN YOU IMAGINE www.sit.nsw.edu.au A strategy that is driven by our belief in education and training that changes lives A strategy that validates that education and training is created with and produced for our partners: customers, industry, communities, governments, other education providers A strategy that identifies and strengthens our points of difference A strategy that creates competitive advantage and ensures a sustainable future for us A strategy that builds our economy and reaches out beyond Australia

3. MORE THAN YOU IMAGINE www.sit.nsw.edu.au AN ALTERNATIVE ROUTE TO DEVELOPING SOLUTIONS AND INCREASING SYSTEM PERFORMANCE Innovative thinking to create our strategy

4. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Background We have used a concept called Systems Thinking o It categorises us as a complex system. Complex because our VET environment is unpredictable as its directed by governments and because our organisation and business is built on human interactions o It categorises us as an adaptive system – so we have remarkable resilience in the face of efforts to change o The impact of these two things means that Sydney Institute only exists in the experience of the individual – there are many different Sydney Institutes and we have resisted change by essentially reproducing ourselves

5. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Background What does this mean for creating a business strategy for a complex and adaptive organisation? o Systems thinking leads us to use the methodology of a messy problem – where there is no clear agreement about exactly what the problem is and uncertainty and ambiguity about how improvement can be made o So rather than using a reductionist approach to our problems, where we separate them into rationally manageable components with simple targets, we have begun to seek a strategic direction where most of our partners and stakeholders can agree on a broad agenda for moving forward o To move forward we will focus on innovation and experimentation o The success of our directions will be judged by our customers

6. MORE THAN YOU IMAGINE www.sit.nsw.edu.au HOW WILL THIS THINKING HELP US CREATE A STRATEGY FOR COMPETITIVE ADVANTAGE? Innovative thinking to create our strategy

7. MORE THAN YOU IMAGINE www.sit.nsw.edu.au 1.It provides us with a more mature approach to our desire to be customer focussed 2.It reinforces the need for a significant customer and stakeholder input into the strategy, its improvement goals and its implementation strategies 3.Our success will be judged by the clients and users of the system 4.It gives us a methodology to tackle the adaptive parts of the Institute that resist change 5.We will focus on accelerating the spread of innovation

8. MORE THAN YOU IMAGINE www.sit.nsw.edu.au FIRST STEPS Innovative thinking to create our strategy

9. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Back in March we asked our Institute Director to set our vision and to identify up to 5 areas where we need to focus in order to move forward. His vision is: For Sydney institute to be recognised as the premier VET provider in NSW To provide skills and training to a wide range of customers in a way that meets their learning and industry needs To ensure that our training aids customers to gain employment and enhance their career opportunities That we build strong economies and enhance productivity through training

10. MORE THAN YOU IMAGINE www.sit.nsw.edu.au These were the 5 areas that he identified where we should focus and develop in order to move forward: Students Staff Internationalisation Corporate Governance External engagement

11. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Seeking input and feedback We asked all our staff, ambassadors, alumni, industry and customers for feedback and the Executive spent time this week at a 2 day planning forum providing their strategic thinking. We asked you and them questions about how we can move forward We are going to ask this group today to help us in two ways: To validate whether we have listened to feedback and to give further input and help us shape our vision and performance statements

12. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Task 1 On your tables we are presenting you with the emerging themes from the feedback 1.Please read all the themed feedback and as an individual consider what vision statements would you expect to be set from this feedback? What are the big directions our stakeholders are telling us we should be setting? 2.Secondly, what things would be changing or happening if we achieved the things that our stakeholders told us? Again consider your own ideas. You can then ask and listen to the breadth of opinion at your table, please be mindful that we want to hear a variety of voices.

13. MORE THAN YOU IMAGINE www.sit.nsw.edu.au WHAT MAKES PEOPLE COME WITH YOU ON A JOURNEY Ted’s talks – innovative thinking

14. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Task 2 Being placed on the table now are the responses of the Executive team to the feedback and their strategic leadership on our future. Original 5 areas Students Staff Internationalisation Corporate Governance External Engagement Renamed 5 areas Our customers Our teams Our world Our business Our partners

15. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Task 2 Please review the vision statements and performance statements on your table. 1.Validate where you think our ideas met the feedback 2.And identify if there are gaps, where do you think we did not listen to feedback and what are the gaps?

16. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Strategies to culture and foster Innovation at SI

17. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Five Myths Innovation is normally about individual breakthroughs from special people Innovation is about having brilliant ideas that work the first time The best ideas are complex and come from the centre, the highest performing, richest with the most funds, parts of your organisation Innovation can be mandated Innovation is by adding technology or having really sexy ideas

18. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Five Strategies 1.As leaders, in all areas, we need to absolutely focus on challenging the norms that stifle innovation and look for new ways to open up space for people to feel absolutely free to try new things to experiment and to push the boundaries 2.Set purpose and direction. Leaders who really use innovation to drive their systemic agenda, to really push for what they want to do, both create an overarching purpose for where their staff can get in and innovate and they give quite specific direction so that staff know what are the areas to innovate on 3.Harness interdisciplinary collaboration. Ask yourself how can I purposely bring in diversity here 4.Give permission for innovation through conditions 5.Find ways to de risk failure

19. MORE THAN YOU IMAGINE www.sit.nsw.edu.au The Continuum Where are we on the Continuum for getting started? What steps do we need to take now?

20. MORE THAN YOU IMAGINE www.sit.nsw.edu.au Where are we on the Continuum to be able to challenge the norms be able to set purpose and direction harness multi disciplinary approaches be able to give permission for innovation through conditions be able to foster a culture of innovation