1. Types of Quality Audit Two types of audit Internal audit
External audit

2. Areas covered by Audit System audit Process audit Product audit
Adequacy audit

3. Quality Audit
Initial steps quality audit
Planning
Preperation

4. Purpose and Scope of audit

5. Resources needed for audit
Human resource
Office facility
Logistics

6. Calculation of the duration of audit
The duration of the audit can be decided after considering the following main factors.
The types of the business
The physical layout of the organization
There are two most prevalent method to calculate the duration.
no of employees
No of procedure and nature of the activities

7. Desired quality in auditee
Positive attitude
Patience
Knowledge of the audit process
cooperation

8. The Quality Auditor

9. Professional attributes
Communication skills
Power of observation
Flexibility
Decisiveness

10. Professional attributes
Independence
Appearance
Punctuality
Preparation
Fairness
Direct approach
Managerial capabilities

11. Technical abilities Knowledge of technical standards an regulation
Ability of and cost analysis
Ability t use statistical techniques
Ability to diagnosis techniques