1. Managing Up: A Key Workplace Competency M A N A G I N G U P Managing Yourself Steve Joiner Wayne Scott

2. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Katherine Hepburn You can't just be talented: You have to be terribly smart and energetic and ruthless. You also have to become necessary to people, by working hard and well and bringing more than your bones and your skin to the project. Don't just show up. Transform the work, yourself, and everybody around you. Be needed. Be interesting. Be something no one else can be—and consistently.

3. Managing Up: A Key Workplace Competency Some Operating Assumptions We’re going to have a facilitated discussion & knowledge exchange. We know everything we need to know about managing up. There aren’t answers to every situation. Our conversation today is confidential. What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange

4. Managing Up: A Key Workplace Competency DVD CLIP & DISCUSSION What are our stereotypes and unsavory associations to employees who “manage up”? What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange

5. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange

6. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Who is this? George III The mother of all bad bosses

7. Managing Up: A Key Workplace Competency “Managing upwards is the practice of optimally communicating information, making appropriate decisions, and effectively escalating issues.” Bernardo Garcia, 2008 What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange What is Managing Up?

8. Managing Up: A Key Workplace Competency “Managing up is a method of career development that’s based on consciously working for the mutual benefit of yourself and your boss.” April Green, 2013 What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange What is Managing Up?

9. Managing Up: A Key Workplace Competency “’Managing up’ is not kissing up or believing you can manipulate the situation. But it is your job to deliberately discover and implement ways to most effectively work with your boss to deliver the best possible results for all the stakeholders involved.” Peter Gruber, 2013 What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange What is Managing Up?

10. Managing Up: A Key Workplace Competency “[T]he process of consciously working with your boss to obtain the best possible results for you, your boss, and your organization. This is not political maneuvering or kissing up. Rather it is a deliberate effort to bring understanding and cooperation to a relationship between individuals who often have different perspectives.” Wayne Turk, 2007 What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange What is Managing Up?

11. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Top Down & Unidirectional A Different Paradigm

12. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange A Different Paradigm Transactional Persuasion Influence Developing

13. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange To authentically and specifically articulate your fit Bragging Sucking Up “Any color of” Nosing Being disingenuous Being Fake Effective Communication Managing Up Networking Information Sharing Relationship Building What about Career Development?

14. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Control Influence Concern

15. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Human Number Line 10: Managing up is your middle name. It comes naturally & you’re comfortable doing it. 7: You have an intuitive feel for it, but can’t articulate what it is you’re doing or why. It seems to work out. 3: You struggle with tension, cognitive dissonance, not being on the same page, being cross-wise. 1: “What the heck is this about?” “I have to do that too?!” You struggle with the concept.

16. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange How Well Do You Know Your Boss? Human Number Line

17. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange BREAK

18. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Now SelfState

19. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange REFLECTION & DISCUSSION How Well Do You Know Your Boss? Self-Assessment

20. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange REFLECTION & DISCUSSION What did you discover? What could you do differently? Self-Assessment

21. Managing Up: A Key Workplace CompetencyCommunicate Understand Your Boss’s Perspective Take the High Road, Guard Your Brand Depend on Your Boss’s Strengths & Compensate Stand Tall, Don’t Cower What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange PART ONE Gallery Walk

22. Managing Up: A Key Workplace CompetencyCommunicate Understand Your Boss’s Perspective Take the High Road, Guard Your Brand Depend on Your Boss’s Strengths & Compensate Stand Tall, Don’t Cower What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange PART TWO Strategy Exchange

23. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange What’s one challenge you confront in your relationship with your boss? What’s one strategy that you learned today that you might use to address it? Reflective Dialogue

24. Managing Up: A Key Workplace Competency What is Managing Up? | How Well Do You Know Your Boss? | Strategy Exchange Katherine Hepburn You can't just be talented: You have to be terribly smart and energetic and ruthless. You also have to become necessary to people, by working hard and well and bringing more than your bones and your skin to the project. Don't just show up. Transform the work, yourself, and everybody around you. Be needed. Be interesting. Be something no one else can be—and consistently.