1. The Wake Forest Plan and Its Results David G. Brown, VP & Dean (ICCEL) Professor of Economics Provost (1990-98) October 30, 2000

2. 3700 undergraduates 92% residential 500 each: Med, Law, MBA, PhD $950M endowment Winston-Salem, NC Baptist Heritage 1300 average SAT 28th in US News & World Report Top 35 Privates in Barron’s Guide Rhodes Scholars

3. THE WAKE FOREST PLAN THE WAKE FOREST PLAN IBM A20m, 500 Mhz, 11GB, 15”ActMatrix, CD-ROM, 90 modem IBM Laptops for all Printers for all New Every 2 Years Own @ Graduation 45.000 Connections Standard Software 99% E-Mail

4. THE WAKE FOREST PLAN THE WAKE FOREST PLAN F97: IBM 380D, 32 RAM, 130Mhz, 1.35GB, CD-ROM, 33.6 modem F98: IBM 380XD, 64 RAM, 233 Mhz, 4.1GB, CD-ROM, 56 modem F99: IBM 390, 128 RAM, 333 Mhz, 6GB, CD-ROM, 56 modem F00: IBM A20m, 500 Mhz, 11GB, 15”ActMatrix, CD-ROM, 90 modem F99: IBM 390, 128 RAM, 333 Mhz, 6GB, CD-ROM, 56 modem Thinkpads for all New Every 2 Years Own @ Graduation Printers for all Wire Everything Standard Software Full Admin Systems IGN for Faculty Keep Old Computers 40+30 New People ACS in Each Dept. 85% CEI Users 99% E-Mail +15% Tuition ~$1500/Yr/Student 4 Year Phase In Pilot Year Plan for 2000

5. 2000 Software Load Software Load Netscape 4.7 Dreamweaver 3 SPSS 10 Maple V 6 Windows 98 MS Office Prof 2000 RealPlayer 7 Acrobat Reader

6. CONCEPTS BEHIND PLAN Students First 2 Layers: Threshold + Rapid Change Communicate/Access (Not Present/Analyze) Standardization Academic Freedom Nomadic Learners

7. CONCEPTS BEHIND PLAN Dominant Use After College Empower Existing Units Eager Faculty Students Change Agent Exposure, Not Mandate Partnership Marketable Difference

8. Consequences for Wake Forest +SAT Scores & Class Ranks +Retention & Grad Rates +Satisfaction & Learning +Faculty Recruitment

9. New options require rethinking all we do Our profession has new gardening tools. We want to learn which ones will be useful in stimulating growth in our own gardens.

10. Tomorrow’s Trio Customization goodbye mass production Community goodbye mass media Change goodbye yesterday

11. Computers Enhance My Teaching and/or Learning Via-- Presentations Better--20% More Opportunities to Practice & Analyze--35% More Access to Source Materials via Internet--43% More Communication with Faculty Colleagues, Classmates, and Between Faculty and Students--87%

12. Computers allow people---- to belong to more communities to be more actively engaged in each community with more people over more miles for more months and years TO BE MORE COLLABORATIVE

13. WHY COMPUTERS? …the faculty answer Interactive Learning Learn by Doing Collaborative Learning Integration of Theory and Practice Visualization Communication Different Strokes for Different Folks

14. Personal Use of Computers by Wake Forest Faculty Source: 1998 HERI Survey 98% E-mail 91% Memos & Letters 75% Scholarly Research 41% Presentations 36% Data Analysis 22% On Line Discussion Groups

15. Key Elements of Approval Process (Voted by Faculty, Students, and Trustees) Faculty Committee Leadership--- met rigorous requirements, joint trip to Crookston, elected policy group Many Implementation Centers--- library, departments, deans, residence halls, CIT, bookstore, IS Administrative Leadership---team Open Discussion & Votes

16. Key Elements of Approval Process (continued) Regular Planning Cycle---interim report 37 Item Package-- salary increase goals, liberalized leave policy, first year seminar, scholarships, etc37 Item Package 40 New Positions---more time + more intimacy Lucky Timing---sympathetic board chair, weak computer environment, right national press

17. Ways of Thinking About Presidential Campaigns and Debates A First Year Seminar Introducing Students to the Liberal Arts 15 Freshmen Meet twice per week All with open laptops

18. COURSE OBJECTIVES To understand a liberal arts education as an opportunity to study with professors who think by their own set of concepts To learn how to apply economic concepts To learn how to work collaboratively To learn computer skills To improve writing and

19. Learning is enhanced by- Collaboration among Learners Frequent student/faculty dialogue Prompt Feedback Application of Theory Student Self Initiatives Trustful relations Personal & Individual Teaching

20. Brown’s First Year Seminar Before Class –Students Find URLs & Identify Criteria –Interactive exercises –Lecture Notes –E-mail dialogue –Cybershows During Class –One Minute Quiz –Computer Tip Talk –Class Polls –Team Projects After Class –Edit Drafts by Team –Guest Editors –Hyperlinks & Pictures –Access Previous Papers Other –Daily Announcements –Team Web Page –Personal Web Pages –Exams include Computer –Materials Forever

21. Results: Compared to Other First Year Courses More Same Less How much did you learn? 2/3 1/3 -- How much time did you spend? -- 2/3 1/3 How did you enjoy the course? 3/3 -- --

22. Lessons Learned

23. LESSONS LEARNED PC’s are only 10% of the Challenge (support/networks/policies/train/expo se) Most sunk costs can be ignored Expectations need management Develop a comprehensive plan first, and quickly match it with a multiyear financial plan

24. Consulting Help is the Most Important Gift Professional Project Mgt is Crucial Demand will increase Much Faster than Anticipated Pilot Year is Essential Hardware & Software Decisions are separable LESSONS LEARNED

25. Standardization pays rewards well beyond those anticipated; non-standard configurations require 3-4 times support Students/Faculty want specific computer training that is centered around a task-at-hand; general classes don’t work well Be prepared to outsource challenges Don’t wire to every seat

26. LESSONS LEARNED Reliability is critical, esp. the Help Desk Provide academic units staff of their own & plenty of equipment without hassle Improve communications; rumors fly fast Spread the gains from & ownership of innovation throughout all units Use the internet for course materials Use a commercial Course Mgt System

27. Choose a Partner for the Long Haul Budget Adequate Start Up & Operating Funds Place in Context of an Overall Financial Plan Balance Centralized Services & Local Control Place Some Funds Under Faculty Control LESSONS LEARNED

28. Lessons Learned Contact becomes Continuous. Students expect messages between classes Team assignments increase Papers & Talks often include visuals Departmental clubs thrive Student Portfolios Emerge Students teach faculty

29. Lessons Learned Computer knowledge is a boon to student recruitment, retention, self-confidence. Computer knowledge is highly valued by students & prospective employers Computer availability throughout the student body attracts new faculty Computer challenged students learn basic skills quickly, without special classes Disciplines use computers differently

30. Lessons Learned Greatest benefits are what happens between classes, not during classes. Greatest gains from computing come from “the big three.” Standardization speeds faculty adoption and eases the pressure upon support staff Standardization saves class time. Student groups are larger and more active Faculty migrate to the student standard very quickly