2. Apple Contract Support (SNOW FE) 2 Maciej Muszkowski, Michał Kwiatek - IT-OIS + applications procurement

3. Apple contracts (programs) iOS Developer Contract iOS Developer Enterprise Contract Mac Developer Contract Safari Developer Contract Volume Purchasing Contract New SNOW FE: https://cern.service-now.com/service- portal/function.do?name=Apple-Contract&s=Apple%20Contracthttps://cern.service-now.com/service- portal/function.do?name=Apple-Contract&s=Apple%20Contract 3

4. iOS Developer Contract If you need to install your app on physical device If you need to publish your app in AppStore For details see: http://indico.cern.ch/event/271945/contribution/9http://indico.cern.ch/event/271945/contribution/9 Gives you access to: https://developer.apple.comhttps://developer.apple.com SNOW form: https://cerntest.service-now.com/service-portal/report- ticket.do?name=iOS-Developer-Registration&fe=Apple-Contracthttps://cerntest.service-now.com/service-portal/report- ticket.do?name=iOS-Developer-Registration&fe=Apple-Contract 4

5. Contract change … 5 Recently has happened again Before accepting the new version this needs to go through legal assessment Takes time …

6. iOS Developer Enterprise Contract Allows you to publish your app on unlimited numer of physical devices without using AppStore Only for applications available for the people with an active CERN affiliation For details see: http://indico.cern.ch/event/342444/contribution/7http://indico.cern.ch/event/342444/contribution/7 Gives you access to: https://cern.ch/service-ios-dev-admin-supporthttps://cern.ch/service-ios-dev-admin-support SNOW form: https://cern.service-now.com/service-portal/report- ticket.do?name=iOS-Enterprise-Distribution&fe=Apple-Contracthttps://cern.service-now.com/service-portal/report- ticket.do?name=iOS-Enterprise-Distribution&fe=Apple-Contract 6

7. Publishing in AppStore Again, SNOW is the entry point: For new apps – additionally you’ll need to provide screenshots and meta data For updating the existing apps SNOW form: https:// cern.service-now.com/service-portal/report- ticket.do?name=iOS-Publication-AppStore&fe=Apple-Contracthttps:// cern.service-now.com/service-portal/report- ticket.do?name=iOS-Publication-AppStore&fe=Apple-Contract 7

8. Volume Purchasing Contract (new) Will allow CERN to buy iOS/Mac apps from AppStore at volume prices 1. Requestor creates a purchase acquisition request and specifies the budget code 2. Budget code owner confirms the request 3. IT purchases the license(s) and back-charges the cost to the agreed budget code 4. IT sends to the user(s) invitation to join the VPP 5. IT assigns the license to the user(s) 6. User gets the app from the AppStore/MDM Self-Service 8

9. Volume Purchasing Contract Needs MDM (for creating the user-app assignment) What is MDM: http://indico.cern.ch/event/342444/contribution/9http://indico.cern.ch/event/342444/contribution/9 You can revoke the assignment to recover the license One user can use a single license to install the app on multiple devices No form in SNOW yet, please create a general SNOW request: https://cern.service-now.com/service-portal/report- ticket.do?name=request&fe=Apple-Contract https://cern.service-now.com/service-portal/report- ticket.do?name=request&fe=Apple-Contract 9