1. 10.1 10.1Hire Employees 10.2 10.2Create a Compensation Package 10.3 10.3Manage Your Staff Chapter 10

2.  Determine the positions your business needs.  Recruit, interview, and select an employee.  Consider alternatives to hiring permanent staff. Chapter 10 Slide 2 GOALS

3.  What kind of employees do I need?  What skills am I missing?  What skills do I need daily?  What skills do I need occasionally? Chapter 10 Slide 3

4.  A job description is a written statement listing the duties and responsibilities of a job.  It will also list the personal qualifications that make a person a desirable employee.  A detailed job description SHOULD NOT BE USED to measure how well an employee performs at the job. Chapter 10 Slide 4

5. Chapter 10 Slide 5

6.  An organizational structure is a plan that shows how the various jobs in a company relate to one another. Chapter 10 Slide 6

7. Chapter 10 Slide 7

8.  Classified advertising  Employment agencies  College placement centers  Other ways of recruiting employees Chapter 10 Slide 8

9.  Know what to look for in an employee  Screen job applicants  Interview job applicants  Let the applicant do most of the talking  Check references  Make a job offer  Detailing the job requirements, benefits, and terms of employment. Chapter 10 Slide 9

10.  Hire freelancers or interns  Freelancers are people who provide services to businesses on an hourly basis or by the job.  Interns are students who will work for little or no pay in order to gain experience in a particular field.  Hire temporary workers Chapter 10 Slide 10

11.  Determine the amount of pay for employees.  Identify a benefits portion of a compensation package. Chapter 10 Slide 11 GOALS

12.  Compensation levels  Pay competitively, or you will get less qualified employees  Types of pay  Hourly wage Paid per hour worked or units produced  Salary  Commission The amount an employee sells x their commission %  Combination plan Chapter 10 Slide 12

13.  Paid leave (sometimes earned after a long enough period of employment)  Vacation (almost all employees offer this)  Sick leave  Insurance (more common amongst large employers than small ones)  Health benefits  Other kinds of insurance  Pension plan Chapter 10 Slide 13

14.  Lead your employees by developing a management style and desirable leadership qualities.  Motivate your employees by delegating responsibility and listening.  Evaluate your employees. Chapter 10 Slide 14 GOALS

15.  Levels and styles of management  Desirable leadership qualities  Enforce employee policies  Train your employees  Safety practices and procedures Chapter 10 Slide 15

16.  Judgment  Honesty  Consistency  Enthusiasm  Cooperation  Communications  Dependability  Understanding Chapter 10 Slide 16

17.  On-the-job training  Coaching  Mentoring  Conferences and seminars Chapter 10 Slide 17

18.  Pay them well.  Treat them fairly.  Recognize them for the work they do.  Give them adequate responsibility. Chapter 10 Slide 18

19.  To delegate is to let other people share workloads and responsibilities.  Benefits of delegating responsibility:  Employees are better motivated and contribute more.  You can focus on important items.  The company can grow. Chapter 10 Slide 19

20.  Listening to new points of view may help you come up with new, creative solutions.  If you value the opinions of your employees, they will feel they are a valuable asset to your company. Chapter 10 Slide 20

21.  Employees who work as a team are usually very committed.  They are more likely to work harder and to come up with creative ideas for increasing profits. Chapter 10 Slide 21

22.  Establish trust among team members and gain their trust.  Make sure that all team members understand the goals you have set.  Encourage team members to be creative and innovative.  Make team members feel like partners in your business.  Help team members learn from their mistakes.  Build the team’s commitment to achieving the goals you have set. Chapter 10 Slide 22

23.  Create an evaluation procedure  Should have comments, goals, and ways for employee to improve.  Promote employees  Terminate employees  Meet with these employees privately, disclose the reason(s) for their termination, and ask them to leave the workplace by the end of the current workday. Chapter 10 Slide 23