1. Jeni Bremner Director

2. Our Members Policy Makers and Insurers who need to network and share intelligence in a rapidly changing health sector. Researchers and Academic institutions who can exchange experience and learning amongst their peers across Europe. Educators and management schools who want to understand the changing environment their student will graduate into. Senior healthcare managers who need to share information and practice, as European systems find different solutions to common problems.

3. Healthcare - Some ‘Hot’ Issues Aging population Professional Mobility Credit Crisis Efficiency –Significant cost and outcome variability –- DRGs –eHealth –Workforce redesign - professional substitution –Quality and Patient Safety Building Health Management Capacity and credibility? Effectively engaging with the Political agenda Cross Border Care

4. Some of the Challenges Infrastructure capacity –Availability of management and planning data –Management capacity and legitimacy –Political courage to invest in infrastructure –Clear strategic direction for health care services and system – public/private, balance of primary and hospital care Expertise in effective targeting of resources –Balance of prevention and cure –Impact of non health budgets

5. Some of the Opportunities Attracting funds for capital and skills building Possible large injection of public funds Strengthen Healthcare Management Maximise efficiency in systems Workforce Redesign

6. Conclusion All systems facing challenges Professional Management infrastructure critical to maximising efficiency and meeting challenges Political leadership can support and lead system change Uncertainty – threat or opportunity?