1. Using Open Data to Improve Public Services Andrew Stott UK Transparency Board formerly Director, data.gov.uk & UK Deputy GCIO World Bank 23 Feb 2012 @dirdigeng andrew.stott@dirdigeng.com

2. Open Data in the UK: The Policy Drivers 2

3. LabourCoalition UK Policy Drivers New economic and social value June 07Mar 11 3 Feb 09

4. LabourCoalition UK Policy Drivers New economic and social value Jul 11 Improve public services 4 Mar 09

5. LabourCoalition Jun 09 UK Policy Drivers New economic and social value May 10 Improve public services Transparent & Accountable Government 5

6. A dataset can serve multiple objectives 6

7. Open Data in Public Service Transformation 7

8. Service Improvement: Why use Open Data? Increase Pressure to Raise Standards Support Informed Choice Drive Engagement and Feedback from customers Allow Diversity of Providers Promote Localism “It is only by publishing data that we can wrest power from officials & give it back to the people” – David Cameron, UK Prime Minister 8

9. Some examples of putting this into practice 9

10. Better Information services to the public 10 Transport, public facilities and crime data among most downloaded Smartphone Apps

11. Enabling others to mine data to improve public outcomes 11 Prescription data Patient outcome data Longitudinal health records Pupil-level education records

12. Use data to compare and choose hospitals 12 12+ Weeks MRSA-free Good C-Diff record Low Mortality 2 recent MRSA Blood clots Patient ratings

13. Civil Society also collecting hospital data 13

14. Nation-wide Crime Data 14 Vision: Crime  Arrest  Conviction  Sentence

15. Crime: Data  Engagement 15 Local team Telephone, website, Facebook and Youtube …. Local police Twitter feed How YOU can get involved It’s very local Accessible data on crime AttractInformEngageAction

16. Public Service data as a hub for civil engagement 16

17. Citizen-sourced data 17 #uksnow TN13 4/10

18. Crowd-sourcing to improve official data 18

19. Civil Society front-end to public services 19

20. Civil Society front-end to public services 20 MySociety service Local Council context

21. Civil Society front-end to public services 2.0 21

22. Data and Civic action 2.0 22 “1.0” function Crowdsource Knowledge Form groups in civil society Social functionality

23. Government is a data user too 23 Easier sharing Lower transaction costs Faster access to data Reduced admin costs Improved decisions More “joined up” working DataGM: Inter-agency benefits alone greatly exceed all open data costs

24. UK principles for data on public services Data must include user satisfaction, spending, performance and equality Applies to all providers, from whichever sector Data accessible through government websites and independent tools Use APIs to allow third parties to present government content and transactions User driven and transparent implementation 24

25. Lessons learned 25

26. Important to have top-level political support “Public information does not belong to Government, it belongs to the public on whose behalf government is conducted.” “Greater transparency across Government will enable the public to hold politicians and public bodies to account” 26

27. Important to have strong “demand-side” 27

28. 28 Incremental delivery

29. Photos: @memespring, @MadLabUK, @paul_clarke Continuously engage with developers 29

30. .. and highlight applications, not data 30

31. Data Quality 31 Release of data will reveal issues of data quality Celebrate greater checking of data! Use as stimulus to Measure Prioritise Improve

32. End 32