2. www.MySocialWorkLab.com The Moment You Know Proven results Engaging experiences A trusted partner

3. www.MySocialWorkLab.com MySocialWorkLab Features Features to help you achieve success in this course: Complete, high-fidelity eText Personalized Learning through self-assessment tests and customized study plans Interactive resources that expand upon topics in the text Media Library of audio clips, videos, simulations, animations, and much more!

4. www.MySocialWorkLab.com MySocialWorkLab: Registration Step 1 1. Go to www.MySocialWorkLab.comwww.MySocialWorkLab.com 2. Select Students under Register or Buy Access

5. www.MySocialWorkLab.com MySocialWorkLab: Registration Step 2 1. Select I already have an access code 2. Choose how you received your code

6. www.MySocialWorkLab.com MySocialWorkLab: Registration Step 3 Select the textbook for your course. Books are listed alphabetically by author.

7. www.MySocialWorkLab.com MySocialWorkLab: Registration Step 4 Review the privacy policy and click I Accept if you agree

8. www.MySocialWorkLab.com MySocialWorkLab: Registration Step 5 Create your Username and Password and enter your Access Code. If you already have an existing Pearson account, enter in your existing Login.

9. www.MySocialWorkLab.com MySocialWorkLab Login Step 6 Enter in your Personal Information. On the Confirmation and Summary page, click Log In Now.

10. www.MySocialWorkLab.com MySocialWorkLab: Log In 1. Return to www.MySocialWorkLab.comwww.MySocialWorkLab.com 2. Click Log in under ‘Returning Users’ 3. Select your textbook 4. Enter the username and password you just created

11. www.MySocialWorkLab.com MySocialWorkLab Course ID You will automatically be enrolled into Self-Study. If your instructor gives you a Class ID, click on Join a Class on the top right of your screen and enter your Class ID.

12. www.MySocialWorkLab.com MySocialWorkLab Registration Help If you experience trouble registering or logging in, please contact Customer Technical Support at http://247.pearsoned.custhelp.com http://247.pearsoned.custhelp.com Email: 24/7 availability Chat: 24/7 availability Did you know? Over 80% of questions we receive through Tech Support can be answered by searching our site through the Knowledge Base. Try a search before contacting us! Contact your instructor only after you have received an INCIDENT NUMBER from Customer Technical Support. Your instructor will escalate it to the local Pearson representative if you require more assistance

13. www.MySocialWorkLab.com MySocialWorkLab Help Additional student support available at www.MySocialWorkLab.com www.MySocialWorkLab.com

14. www.MySocialWorkLab.com Pearson Students Get involved. Share your success stories and let us know your ideas on how we can improve our products. www.PearsonStudents.com We can’t do it without your help!

15. www.MySocialWorkLab.com How to obtain the required materials Your Campus Bookstore… Is convenient: no shipping, no waiting, easy returns Has the correct materials at competitive prices Employs and trains student workers Supports student activities on campus Helps reduce your carbon footprint Visit www.buyoncampus.ca to learn more about why your Campus Bookstore is the best place to buy your course materials.www.buyoncampus.ca Your Campus Bookstore is the best place to purchase course materials. Why?