1. iiNet Open Day ‘08 Making the Most of your Mac

2. 2iiNet Open Day December 2008 Apple and iiNet Apple and iiNet have come together to form a strategic alliance. What does this mean for our customers? We have a specialist Mac Team, who are able to help with Mac specific internet issues Songs, videos and applications purchased through the iTunes Store don’t count towards your quota! Why chose a Mac? Ease of use Fun and productive, straight out of the box! Lots of included software to get you going.

3. 3iiNet Open Day December 2008 Mac Support at iiNet What we can help with over the phone, and some of the things we’ll be talking about Browsing the Web with Safari iTunes, and the iTunes Music Store – Freezone!! Setting up your iiNet email address with Mail Dialup Setup Troubleshooting your internet connection

4. 4iiNet Open Day December 2008 Browsing the Web using Safari Safari is the default web browser for OS 10 In the dock, it looks like this:

5. 5iiNet Open Day December 2008 Browsing the Web using Safari And when it loads, it looks like this:

6. 6iiNet Open Day December 2008 Browsing the Web using Safari Addresses can be typed directly in to the Address Bar …

7. 7iiNet Open Day December 2008 Or the Google search box on the right can be used to take you straight to Google: Browsing the Web using Safari

8. 8iiNet Open Day December 2008 You can also browse in Tabs, much like Firefox and Internet Explorer 7 Browsing the Web using Safari

9. 9iiNet Open Day December 2008 How to make my ii your homepage Browsing the Web using Safari

10. 10iiNet Open Day December 2008 Browsing to iiNet on your mobile device iiNet now has a mobile site, designed specifically for browsing from any mobile devices, such as the iPhone You can use it to find wireless hotspots, as well as download the iiNet Ringtone Simply browse to ii.net/m, and it will direct you to:

11. 11iiNet Open Day December 2008 iTunes Store and the Freezone! iTunes is media player, primarily used for loading music and video onto iPods and iPhones iTunes also has a music store built in, allowing users to purchase music and movies! In the dock, it looks like this:

12. 12iiNet Open Day December 2008 And when it loads, it looks like this: iTunes Store and the Freezone!

13. 13iiNet Open Day December 2008 Searching is as easy as … iTunes Store and the Freezone!

14. 14iiNet Open Day December 2008 Configuring Mac Mail Mail is the default email client in Mac OS 10 In the dock, it looks like this:

15. 15iiNet Open Day December 2008 Configuring Mac Mail And the first time you launch it, you’ll be presented with this screen:

16. 16iiNet Open Day December 2008 Set-up is as easy as entering your iiNet username, password, and mail server details Configuring Mac Mail

17. 17iiNet Open Day December 2008 Inbox for the Mail account is now shown Messages headings are shown at the top, the messages are shown below Configuring Mac Mail

18. 18iiNet Open Day December 2008 Account settings are changed through the Preferences Menu Configuring Mac Mail

19. 19iiNet Open Day December 2008 Dialup Configuration If you need to set-up a dial-up connection, you’ll need to open the System Preferences. In the dock System Preferences look like this:

20. 20iiNet Open Day December 2008 Dialup Configuration And when it loads, System Preferences look like this We’ll be opening the Network Preferences, which are under ‘Internet and Network’

21. 21iiNet Open Day December 2008 Dialup Configuration Open Internal Modem, or connect your External Modem Then, it’s just a case of entering in your iiNet details, and the dial-up number

22. 22iiNet Open Day December 2008 Using Network Diagnostics If you’ve ever called Technical Support for help with your PC, we may have asked you to bring up that ‘black window’ called a command prompt Here’s how we’d ask you to do the same thing on a Mac! You can find the Network Utility in the Utilities folder on your hard drive

23. 23iiNet Open Day December 2008 Network Utility Basic Network Information

24. 24iiNet Open Day December 2008 Netstat - What is connecting right now? Network Utility

25. 25iiNet Open Day December 2008 Ping to an address Network Utility

26. 26iiNet Open Day December 2008 Traceroute to an address Network Utility

27. 27iiNet Open Day December 2008 iiNet learning tools Geek Speak Open Day 2008 – materials available online iiHelp iiNews – Support & Services Workshops in 2009

28. 28iiNet Open Day December 2008 Questions Any questions about this session?