1.  2005 National Safety Council Safety Communication & Training Techniques 1 – For Small Business – Welcome to…

2.  2005 National Safety Council Safety Communication & Training Techniques 2 National Safety Council Mission The mission of the National Safety Council is to educate, protect, and influence society to adopt safety, health, and environmental policies, practices, and procedures that prevent and mitigate human suffering and economic losses.

3.  2005 National Safety CouncilSafety Communication & Training Techniques 3 Safety & Logistics  Emergency procedures and exits  Starting and ending times  Breaks and lunch  Tobacco policy  Rest and break rooms – telephones  Electronic devices  Medical concerns  Participation, attendance, certificates

4.  2005 National Safety CouncilSafety Communication & Training Techniques 4 Program Introduction Objectives  Become familiar with other participants in this program.  Identify a safety communication or training need or problem you or your business has at the present time.  Identify a learning goal/expectation for this program.  Recognize: –Goals of this program. –Structure/purpose of your Participant Guide. –Function/scope of safety communication and training.

5.  2005 National Safety CouncilSafety Communication & Training Techniques 5 Activity: Meeting Your Safety Communication & Training Needs 1.Introduce yourself. 2.Identify 1 learning goal. “What do I want to be able to DO as a result of participating in this program?” 3.Prepare for your introduction by jotting notes in the space.

6.  2005 National Safety CouncilSafety Communication & Training Techniques 6 Program Goals Gain awareness, knowledge, and basic skills to:  Address communication issues and adult learning needs.  Organize safety messages and training content.  Select, design, and use media (focus on PPT).  Improve your presentation and facilitation skills.  Evaluate safety communication and training effectiveness.  Create a short action plan.

7.  2005 National Safety CouncilSafety Communication & Training Techniques 7 Program Agenda Program Introduction Mod 1: Communication Issues & Adult Learning Needs Mod 2: Organizing Safety Messages & Training Content Mod 3: Selecting, Designing, & Using Media Mod 4: Presentation & Facilitation Skills Mod 5: Evaluating Safety Messages & Training Mod 6: Action Planning & Using Program Resources in Your Business

8.  2005 National Safety CouncilSafety Communication & Training Techniques 8 Introduction to Safety Communication  Keeps employees informed about policies, procedures, goals, and program results, including safety.  Fosters positive working relationships between business and community.  Encompasses broad range of methods (written, non-verbal, verbal, visual) and types (e-mail, posters, training, etc.).

9.  2005 National Safety CouncilSafety Communication & Training Techniques 9 Communication Process Message Feedback SENDER RECEIVER

10.  2005 National Safety CouncilSafety Communication & Training Techniques 10 Activity: Worst & Best Communication Experiences 1.Take 2 minutes to write answers to questions about your best and worst communication experiences. 2.Share your best and worst communication experiences with the group.

11.  2005 National Safety CouncilSafety Communication & Training Techniques 11 Introduction to Performance-Based Safety Training  Education  Training  Performance-Based “Safety” Training –Instructor-led training –Self-paced training –Online training (web or computer-based training) –Structured on-the-job training  Non-Training Solutions

12.  2005 National Safety CouncilSafety Communication & Training Techniques 12 Determining Whether Training is the Correct Solution When is training a solution?  Lack of knowledge of a work process  Unfamiliarity with equipment  Incorrect execution of a task

13.  2005 National Safety CouncilSafety Communication & Training Techniques 13 Activity: Analyzing Safety Problems/Needs 1.Read each of the 2 short scenarios. 2.Discuss the safety need/problem in each case. –Determine whether the solution should be a training or a non-training solution. –Identify reasons for your assessment.