1. Harvard School of Public Health HUECU Graduate Student Loan Presented by: Thomas Murphy Director of Student Services

2. Presentation Objectives  Harvard University Credit Union Overview  Loan Repayment Information  Managing Your Finances  Contact Information

3. About the Credit Union The Harvard University Employees Credit Union is a financial institution exclusively serving the students, alumni, faculty, staff, alumni and students of Harvard University and the affiliated hospitals. Family members are also eligible.  Member Owned Every member is an equal shareholder Volunteer Board of Directors elected by the membership  Safety and Stability Well capitalized Federally insured by the National Credit Union Administration (NCUA)  Cooperative Model All earnings returned to the members in the form of better value and enhanced services. Customers = owners/ shareholders

4. Loan Repayment Information Harvard University Credit Union Loan Repayment Information Paying back your loan Loan Servicer Setting up on-line access Contact Information

5. Loan Servicer Contact Information  The servicer for the loan is University Accountings Services (UAS).  Your loan repayment information will be sent on behalf of Harvard University Credit Union to the student borrower directly from UAS.

6. Setting Up On-line Access – Loan Info Website: https://loanservice.uasecho.com Step 1: In order for a borrower to access the online account, the borrower must enroll in the borrower portal page under New Member. The following information is required for the initial set-up: − School Name /Institution − Borrower ID/SSN (Borrower ID is found on all statements) − Borrower Zip code (where the statement is sent) Step 2: Verify and update personal information (including name, address, telephone number, email address) Step 3: Create a Screen ID and Password. Step 4: The Borrower will receive an e-mail confirmation of enrollment Step 5: Upon receipt of the confirmation email, the Borrower clicks on the “Activate Account” link to complete the registration process. The Borrower can now log in and view the account and make and schedule payments.

7. Loan Repayment Login Page

8. Loan Information  HUECU – Harvard Loan Program  Variable Interest Rate based on U.S. Prime rate Changes quarterly if U.S. prime rate changes Interest accrues daily on outstanding principal balance  0.25% rate discount before and during repayment for automated electronic payment  Prior to start of repayment Interest and origination fees capitalize on principal

9. Loan Repayment Information  Repayment begins six months after the student graduates or separates from Harvard.  Fifteen Year Repayment Term (180 months) (Term may be reduced on special request)  Monthly payment - approx. $90.00 per $10,000 borrowed Estimate based on current variable rate  Minimum monthly payment - $50  Payment required to be made each month

10. Making Payments  Loan payments need to be made in U.S. dollars  Making payments – UAS on-line information Pay by Mail Pay Online - Pay via TravelEx/ Western Union option Enroll in Automatic Payment Option (1/4% rate reduction) Credit card option available Wire transfer

11. Automated Electronic Payment Immediate Discount  There is a 0.25% rate discount before and during repayment for automated electronic payment  How do you sign up for auto payment discount? Contact loan servicer Go to https://loanservice.uasecho.com where you can view account balances and make a payment 24 hours a day 7 days a week.

12. TravelEx/ Western Union International Payment Gateway  International currency exchange – over 26 different currencies available European, Asian, North America and Middle East  Local transfer of funds from local bank  Lower exchange costs  Visit HUECU website for more information

13. Loan Repayment  HUECU – Harvard Loan Program Timely repayment of your loan is essential to the wellness of the program.  Credit Reporting  Collections and Collection Costs Contact loan servicer (UAS) immediately if you can’t make regularly scheduled payment.

14. Loan Repayment  Contact loan servicer (UAS) immediately if you can’t make regularly scheduled payment.  Hardship/ forbearance – temporary payment modification & reduction available Financial counseling support

15. Loan Servicer Contact Information Contact information for UAS 800-723-2210 Or (262) 780-2000 (for calls outside the U.S.) Website: https://loanservice.uasecho.com e-mail: uasloanservice@ncogroup.com

16. Harvard University Credit Union Loan Repayment Summary  Repayment begins within 6 months  Make payments in U.S. $  Set-up on-line account access  Contact Information 800-723-2210 Or (262) 780-2000 (for calls outside the U.S.) Website: https://loanservice.uasecho.com e-mail: uasloanservice@ncogroup.com

17. Financial Transition Plan  Financial Transition Plan  Managing Your Finances & Enjoying Your Life  Understanding Credit and Credit Scoring  Additional Resources

18. Knowledge “Education is the most powerful weapon which you can use to change the world [and yourself]” Nelson Mandela The more you know about the way you approach money and the way advertisers approach you the more control you will have.

19. Harvard Student Sources of Financial Education  Sources of consumer finance education Formal Program – 15% None – 41% Parents – 34% Friends – 11%  Self rating of knowledge of consumer finance topics:  Personal Budgeting: 65% - poor to average  Personal Credit: 95% - poor to average (27% poor)  Taxes & Insurance: 97% - poor to average (42% poor)  Investing: 95% - poor to average (59% poor) Source: Moneywise Survey - winter 2012 –1,872 Harvard students

20. Spending Choices  Consumer spending decisions are about 95% related to emotional needs. Many factors impact consumer behavior Understanding why we buy what we buy can help us make smart decisions in the future

21. Financial Transition Plan  Know where you are and where you are going Where are you now – financially Income & expenses Savings & debt Interest rates Time available Where do you want to be

22. Goals: Where do you want to be  A realistic goal is $MART (in more ways than one) Specific Measurable Adjustable Relevant Time-related  Be realistic  Can it be done with current or proposed resources and expenses

23. Life time savings goals  Stage 1 – Save $1,000  Stage 2- Steal from Tomorrow debt  Stage 3 – Build 6 month security fund to pay must haves  Stage 4 – Lifetime of wealth Save for retirement Save for your other dreams

24. Why Have a Spending Plan?  Operating without a budget is like driving a car without a steering wheel…  A plan to meet your goals  Minimize anxiety of how to pay bills

25. Barriers to meeting goals  What challenges you the most in making progress toward your financial goals? Impulse buying Unplanned spending and use of credit cards Poor spending habits Loss of job Financial emergencies

26. Building A Budget  Determine your income  Estimate expenses by category Housing Food Clothing Utilities (e.g. telephone, heat) Transportation Miscellaneous  Use the budget outline

27. Budget Worksheets  Visit the Credit Union website for the on-line budget calculator  https://www.huecu.org/cal culators/home-budget- analysis,349.html https://www.huecu.org/cal culators/home-budget- analysis,349.html

28. Credit Card Caution A powerful but dangerous tool A means for buying something you don’t need, at a price you can’t afford, with money you don’t have. Credit Card \kred’-et kard\ n.:

29. Cost of Credit Card Minimum Payment  Making only minimum monthly payment will take years to payoff balance (assuming no new borrowing)  $2,000 balance 18% interest rate minimum payment Over 30 years to payoff $7,000 total paid  Add $50/ month to payment

30. Give yourself the 4th degree Needs vs. Wants / Ask yourself the following. 1) Do I really need it? 2) Do I have to have it today? 3) What will happen if I don’t buy it now? (for better or worse) 4) Why have I gotten along without it until now?

31. Credit Basics  Credit – Utilizing something now (e.g. education, car or home) and paying for it over a period of time.  3 C’s of Credit Character – How well do you honor your financial obligations Capacity – How easy will it be for you to repay the debt Collateral – Will the loan be secured by something

32. What’s on the Credit Report?  Personal Information Names, current & previous addresses, employers, date of birth  Credit Information Credit granted and history & timeliness of repayment, revolving, installment or open ended, payment patterns for past 7 years  Public Record Information Records found on public documents: bankruptcies, collection accounts, overdue child support  Inquiries List of creditors and agencies who have requested your credit report

33. Who Reviews Your Credit?  Employers  Landlords  Automotive dealers  Professional licensing boards  Insurance companies  Financial lenders  Others

34. Annualcreditreport.com

35. What Is Your Credit Score?  Forecast of how well you will repay a loan as agreed during the next 24 months  Snapshot of your credit history at a particular point in time  Only includes factors related to an individual’s credit  Always changing

36. Credit Score – FICO Ranges  FICO Scores range – 300 to 850  Only 18% of population have a FICO Score of 800 or better  7% of population have scores below 500

37. FICO ® Scores - Designed to Rank Order Risk » The FICO ® score is a summary of the information on a consumer’s credit file. » It is a 3-digit number ranging from 300-850 ® » Higher scores equate to lower future risk of default. 620 640 660 680

38. Credit Impact: Rates and Payments Credit ScoreAPRMonthly Payment 720-8503.35%$731 690-7194.77%$747 660-6896.82%$770 620-65910.41%$812 590-61915.63%$874 500-58917.02%$892 <500Not eligible Source: Myfico.com – 36 month car loan - $25,000

39. FICO Credit Score Factors 1. Payment History 35% 5. Credit Mix 10% 4. Pursuit of New Credit 10% 3. Credit History Length 15% 2. Outstanding Debt 30%

40. Score Factors: Payment History  Missed Payments How recent is the most recent delinquency or public record item? How severe was the worst delinquency— (30 days, 90 days, default) ? How many credit obligations have been delinquent? How to Improve Credit Score  Pay bills on time  If you miss a payment, get current  Ask for help with lender

41. Score Factors: Amount Owed  What percentage of available credit card limits is the consumer using?  How much does the consumer owe creditors?  What percentage is outstanding on open installment loans? How to Improve Your Score  Keep balances low on credit cards  Don’t open multiple credit cards  Pay off debt rather than moving it around

42. Credit Impact: Slow Payments One 60 day delinquency can decrease a credit score by…  50  75  100 points

43. Costs increase for all future borrowing Auto loan - $100 - $200 extra per month Mortgage costs – extra $200 to $300 per month per $100,000 borrowed Insurance costs, credit card costs, other borrowing - $100’s extra per month

44. Time is On Your Side  Twin 1: From age 25 to 35 (10 years) save $100 per month then stop. ($12,000)  Twin 2: From age 36 to 65 (30 years) save $100 per month ($36,000)  Who will have more? Twin 1: $174,928 will be saved – over $62,000 more than twin 2 Assumes 8% annual return

45. Time: Magic of Compounding Interest  “The most powerful force in the universe is compound interest” Albert Einstein  “Money makes money for you”

46. Factors for Investing  Time – How long is the money invested  Money – How much you invest  Rate of Return Higher Rate = Higher Risk of Loss

47. $335,473 $145,968 $64,250 $17,533 010203040 Years 25 35 45 55 For illustrative purposes, data is based on $50 biweekly contributions at 8% compound annual return. Start Saving Early: The Time Value of Money! Time is on Your Side – Part II

48. BALANCE BALANCE is a financial education and counseling service available as a benefit of credit union membership Money management counseling Debt repayment options Credit report review 888-456-2227 / www.balancepro.net

49. Harvard University Credit Union Loan Repayment Information  Contact Information Customer Service: 800-723-2210 Or (262) 780-2000 extension 1705 (for calls outside the U.S.) Website: https://loanservice.uasecho.com e-mail: uasloanservice@ncogroup.comuasloanservice@ncogroup.com Call or e-mail with any questions about loan.  Sign up for on-line access to UAS system today  Financial Plan: Visit a Harvard University Credit Union Branch office

50. Thank You! Tom Murphy 617-495-1720 Tom_Murphy@Harvard.edu