1. CptS 401 Adam Carter

2. Question  Which of the following is commonly cited as a benefit to telecommuting? A. Increased productivity B. Higher job satisfaction C. Easier to work with clients D. All of the above E. None of the above

3. Answer  D – All of the above (328)

4. Question  Which of the following is a commonly cited problem with telecommuting? A. Resentment among coworkers B. Decreased productivity C. Lack of employee direction D. All of the above E. None of the above

5. Answer  D – all of the above (329)

6. Question  As telecommuting increased in popularity, the Occupational Health and Safety Administration (OSHA) applied the following regulations: A. Prohibiting telecommunication in residential areas B. Regulating the home working conditions of telecommuters C. Requiring additional government licenses for telecommuters D. All of the above E. None of the above

7. Answer  E – None of the above  “[OSHA] said it would not hold employers responsible for conditions in the homes” (331)  Ask the audience: Is regulating work/home environments a good idea?

8. Question  From 1975 and 1985, the average number of employees per company: A. Declined B. Increased C. Stayed about the same

9. Answer  A – “the average number of employees per firm declined by 20%” (332)  Did this surprise anyone?

10. Question  A “logic bomb” is: A. A difficult puzzle B. A critical error in a software program C. Software that destroys critical files D. A type of computer virus

11. Answer  C (333)

12. Question  According to the book, many people who embezzle: A. Have a prior criminal record, usually a minor offense B. Have a prior criminal record, usually a felony C. Have no criminal record

13. Answer  C (334)  Recall from section 6.2 that many companies fire people that have minor criminal records. Would this be an effective measure to prevent corporate crime?

14. Question  Computer-based monitoring systems make it easier to track what group of workers?  Blue-collar (factory) workers  White-collar (professional) workers  Pink-collar (clerical) workers  Pink-collar (artistic) workers

15. Question  A Common way to track employees is to: A. Track performance data, such as keystrokes B. Track an employee’s location C. Monitor email and voice communications D. All of the above E. None of the above

16. Answer  B (335)  Are you monitored at work?

17. Answer  D – See the bulleted list on page 336

18. Question  The Electronic Communications Privacy Act (ECPA) prohibits interception of email and reading of stored email without a court order A. True B. False

19. Answer  False “the ECPA makes an exception for business systems” (340)

20. Question  A major concern for businesses that allow employees to visit any website is that: A. Shady websites may infect a work computer with a virus B. Video sites may slow down the network C. They may be held liable for what the employee posts or downloads D. All of the above E. None of the above

21. Answer  D – All three are discussed on page 343.  Can you think of any big cases in which hackers exploited employee-operated computers?

22. Discussion  Is telecommuting something that you would be interested in doing? Would your productivity suffer?

23. Discussion  Should we prevent certain kinds of home-based work Example: sewing vs office work A. Yes B. No

24. Discussion  Is it okay to monitor employees?  Discuss from both the view of a company and that of an employee.

25. Discussion  As employees, what kinds of precautions should we use when interacting with company property? Are these precautions realistic?

26. Discussion  Should government communications be subject to the same kinds of scrutiny similar to what takes place in private companies? A. Yes B. No C. Maybe

27. Discussion  The book makes a strong case for pervasiveness of employee crime. Have you ever taken something without permission from your work?