1. Eliza de Guzman HTM680 Health Informatics Case Study Don’t Just Survive… Thrive!

2. Who is SOAPware? SOAPware are a national developer of solutions for the healthcare industry. majority of their customer base has been primary care and small practices, they have served over 75 different medical specialties practices up to 100 physicians within large organizations. Geographically, their customer distribution mirrors the general population density in all 50 states.

3. History Randall Oates – founder of Doctor Oates Computer Systems, Inc. (DOCS, Inc.) SOAPware – acronym SOAP (Subjective, Objective, Assessment, and Plan 1983 - SOAPware started 1987 – developed EHR prototype 1992 – code development passed to Greg Lose 1994 – EHR on the Microsoft Windows platform From 2000 to 2005 – SOAPware training services were added Years from 2006 to 2009 – brought several significant achievements. - Practice Management System (PMS) 2011 – the SOAPware EHR was certified for Meaningful Use by the CCHIT. - consumer based patient portal 2012 - a new division – DOCS CPR

4. Core Objective/Aim Improve healthcare and the quality of life by empowering medical professionals and patients with innovative technology and services. Allowing medical practices to actually deliver on the Triple Aim +1 using their Triple Solution. Core Value Do No Harm Be Truthful Continuously Improve Be Accountable Be Healthy

5. Why Choose SOAPware? Improving Lives Consulting Services - Practice Transformation Services – DOCS CPR Care Coordination and Patient Engagement Platform – myHEALTHware Clinical Software - Patient-Centric EHR/PM – SOAPware Clinical Suite

6. Mission To improve healthcare and the quality of life by empowering medical professionals and patients with innovative technology and services.

7. Solutions & Products Meaningful Use, PCMH, and More! HIPAA – Security ICD-10 Meaningful Use PCMH http://www.youtube.com/watch?v=izQq-N4YHZ0 PQR S Care Coordination and Patient Engagement Platform – myHEALTHware

8. Solutions & Products Meaningful Use, PCMH, and More! Order Entry RealChart Visit Documentation eRx Rx/Dx/Allergy Tracking Patient-Centric EHR – SOAPware EHR/PM Practice Transformation Services – DOCS CPR

9. Order Entry

10. Installation Hardware Recommendations Server Windows Server 2008 r2, Windows Server 2010, or Windows Server 2012 (any edition) server operating system. Minimum 2.5Ghz Quad-core CPU or better. Minimum 8 GB RAM 200+ GB free hard drive space The operating system should be installed on a separate physical drive. Workstation Windows 8, Windows 7, or Windows Vista. Minimum 2.5 GHz processor. 4 GB RAM or more. 10 GB free hard drive space formatted in NTFS User should maintain this free space. Minimum 100mbps wired local area network connection, firewalled at the gateway router with internet access for TCP ports 80 and 5432. Constant Internet Connection for SOAPware activation, EPrescribing and other features.

11. The 2012 EHR User Satisfaction Survey:

12. http://www.soapware.com/ http://www.youtube.com/user/SOAPwareINC?feature=watch http://www.ehrtv.com/tag/soapware/ Links