1. United Nations Economic Commission for Europe (UNECE) Single Window for Trade Facilitation Tom Butterly Deputy Chief, Global Trade Solutions Branch Workshop on Trade Facilitation Moscow 22-23 November 2004

2. UNECE – Global and Regional perspective Global level - development and maintenance of international standards through UN/CEFACT - United Nations Centre for Trade Facilitation and Electronic Business Global level - development and maintenance of international standards through UN/CEFACT - United Nations Centre for Trade Facilitation and Electronic Business UNECE regional level - implementation in member states especially in transition economies UNECE regional level - implementation in member states especially in transition economies Implementation in other regions - cooperate extensively with other UN Regional Commissions and other multilateral organisations Implementation in other regions - cooperate extensively with other UN Regional Commissions and other multilateral organisations

3. UN CEFACT International Trade Procedures Working Group (TBG15) Single Window Recommendation developed by UN/CEFACT International Trade Procedures Working Group (ITPWG), with representation from governments, trade and international organisations Single Window Recommendation developed by UN/CEFACT International Trade Procedures Working Group (ITPWG), with representation from governments, trade and international organisations All welcome to participate in UN/CEFACT work (next Forum in Malaysia in March 05) All welcome to participate in UN/CEFACT work (next Forum in Malaysia in March 05)

4. Meeting regulatory requirements and exchanging information with government The current situation

5. A single window The new approach - a simple, one- stop solution offering official control with trade facilitation.

6. Analysis of existing and planned Single Windows in 12 countries to determine: Analysis of existing and planned Single Windows in 12 countries to determine: –current practices; –structures; –products and services; and –funding mechanisms. On the basis of this analysis, we developed a Recommendation and Guidelines - Extensive review process – finally approved in September 2004 On the basis of this analysis, we developed a Recommendation and Guidelines - Extensive review process – finally approved in September 2004 The UN/CEFACT Single Window Recommendation

7. UN/CEFACT Recommends that governments and those involved in international trade should… Proceed with the setting up of a Single Window facility at the national level through a collaborative effort with all relevant governmental authorities and the business community Give full consideration to the guidelines attached to the present recommendation in the establishment of their Single Window facility

8. The Single Window facility should allow:  Lodgement of standardised information and documents with a single entry point (to fulfil all export, import and transit related regulatory requirements)  if the information is electronic, then individual data elements should only be submitted once

9. The Single Window facility should: Support the sharing of information by a legal framework that provides privacy and security in the exchange of information Support the sharing of information by a legal framework that provides privacy and security in the exchange of information Co-ordinate the controls of the various governmental authorities, where appropriate Co-ordinate the controls of the various governmental authorities, where appropriate Provide facilities to receive payment of duties and other charges Provide facilities to receive payment of duties and other charges Provide access to trade related government information Provide access to trade related government information

10. The Guide on the establishment of a Single Window The Guidelines Overview description of a Single Window Overview description of a Single Window Common models for a Single Window Common models for a Single Window Benefits of a Single Window Benefits of a Single Window Practical steps in planning and implementing a Single Window Practical steps in planning and implementing a Single Window Key factors for a successful Single Window Key factors for a successful Single Window

11. Key factors Political will Political will Strong lead agency Strong lead agency Partnership between government and trade (need for dialogue) Partnership between government and trade (need for dialogue) Establish clear and measurable objectives Establish clear and measurable objectives Phased approach Phased approach Use of international standards Use of international standards Legally enabling environment Legally enabling environment User friendliness, accessibility and training User friendliness, accessibility and training Financial model Financial model Promotion and communications Promotion and communications

12. The Guide on the establishment of a Single Window The Annexes Annex A: Single Window Models - examples of existing or planned Single Windows Annex A: Single Window Models - examples of existing or planned Single Windows Annex B: Practical Steps for Planning & Implementation Annex B: Practical Steps for Planning & Implementation Annex C: Components of a Feasibility Study Annex C: Components of a Feasibility Study Annex D: Tools & Techniques Annex D: Tools & Techniques Annex E: Signposts - contact details for operational Single Windows and international organisation projects Annex E: Signposts - contact details for operational Single Windows and international organisation projects

13. The most common models

14. A Single Authority that receives information, either on paper or electronically, disseminates this information to all relevant governmental authorities, and co-ordinates controls to prevent undue hindrance in the logistical chain (e.g. Sweden)

15. A Single Automated System for the collection and dissemination of information (either public or private) that integrates the electronic collection, use, and dissemination (and storage) of data related to trade that crosses the border (e.g. Unites States).

16. An automated Information Transaction System through which a trader can submit electronic trade declarations to the various authorities for processing and approval in a single application. In this approach, approvals are transmitted electronically from governmental authorities to the trader’s computer. (e.g. Mauritius, Singapore)

17. Single Window Examples Sweden United States GermanyMauritius (From 3 day workshop on documents, edocuments and Single Windows )

18. Information is gathered by Swedish Customs on behalf of more than 30 different authorities (import VAT, trade statistics, monitoring of licenses, pets, weapons etc.) Information is gathered by Swedish Customs on behalf of more than 30 different authorities (import VAT, trade statistics, monitoring of licenses, pets, weapons etc.) Swedish Customs Single Window solutions are available using different technologies: Swedish Customs Single Window solutions are available using different technologies: –EDIFACT –Internet –Mobile solutions Single Window in Sweden

19. Participants Swedish importers, exporters and brokers. Swedish importers, exporters and brokers. National Board of Taxation. National Board of Taxation. Statistics Sweden. Statistics Sweden. National Board of Agriculture. National Board of Agriculture. National Board of Trade. National Board of Trade. European Union. European Union. Annually 94 % of all Customs declarations are submitted using a Single Window solution. Annually 94 % of all Customs declarations are submitted using a Single Window solution.

20. Business model The Virtual Customs Office, including Single Window solutions, is financed within existing budgetary means of Swedish Customs. The Virtual Customs Office, including Single Window solutions, is financed within existing budgetary means of Swedish Customs. eServices of Swedish Customs is free of charge and no user fees are applied. eServices of Swedish Customs is free of charge and no user fees are applied. However, clients are charged for submitting paper documents …. However, clients are charged for submitting paper documents ….

21. Results Major benefit: automatic clearance of Customs declarations Major benefit: automatic clearance of Customs declarations –For trade: release times 90 seconds –For trade: no requirements for supporting documents –For trade: one interface regarding all information related to international trade. –For Customs: reallocation of resources –For Customs: improved collection

22. United States Single Window International Trade Data System (ITDS)

23. USDA FWS CPSC ACE/ITDS Single Window FDA food INS immigration DOT transport arrive/depart CBP ACE/ITDS ITDS/Single Window Processing Truck Driver Goods CBP USTR (operational) (interfaced) (periodic)

24. Process Survey of all relevant Government Agencies involved in trade Survey of all relevant Government Agencies involved in trade Revealed that over 300 forms consisting of approx. 3000 data fields Revealed that over 300 forms consisting of approx. 3000 data fields Over 90% of information redundent Over 90% of information redundent Through harmonisation and standardisation reduced this to 200 data elements Through harmonisation and standardisation reduced this to 200 data elements

25. Participants/Clients Federal Trade Agencies: Federal Trade Agencies: –Admissibility and export control –Statistical and analytical –Trade promotion Trade Community Trade Community –Importers –Exporters –Customs Brokers –Carriers –Port Authorities

26. Single Window in Germany Port of Hamburg Experience of DAKOSY AG

27. Participants / Clients UNIX and IBM AS/400 IBM AS/400 890 Forwarders 254 Exporters/Importers/ Manufacturing Industry 35 Quay Operators and Container Packing Companies 3 Tally Companies Public Authorities  Hamburg Water Police Station  Hamburg Fire Service Headquarters  Environment Authority  BAGS (Hamburg Safety and Health Authority)  Customs Office Hamburg Harbour (ZAPP)  Federal Customs Departments (ATLAS) 3 Carriers - Feeder and River Barges DAKOSY DPC 22 Carriers - Rail 15 Carriers - Road 96 Liner Agents and Shipping Lines Terminal-Server-Farm Outsourcing HABIS Internet ATLAS Backup ASP EDI Firewall DAKOSY-Bremen DAKOSY-Denmark Router Node IBM AS/400 Router Node Customs DP Centre Frankfurt GEGIS web- hosting Backup DAKOSY Internet-Server

28. Examples Business data Volume (daily) LA = Liner Agent, Shipping L. = Shipping Line betweenand Quay Order 600 Forwarders > 30 Quay operators 3.400 Bills of Lading 150 Forwarders > 50 LA / Shipping L. 1.500 Transport Order > 75 Forwarders German Rail / 1.600 Rail LA / Shipping L. Private Rail Operators Export Declaration 750 Forwarders Customs Hamburg 4.900 LA / Shipping L. Import Release > 870 Forwarders German Customs 9.500 - ATLAS Dangerous Goods 90 Quay Operator River Police 1.250 Announcement LA / Shipping L.

29. Participants / Clients

30. Business model Shareholders to pay a yearly fee for the so called „traditionell EDI-Business within the port - community“ Shareholders to pay a yearly fee for the so called „traditionell EDI-Business within the port - community“ Each participant has to sign a contract with one of the shareholders and has to pay to them for the usage of the EDI- Network of DAKOSY Each participant has to sign a contract with one of the shareholders and has to pay to them for the usage of the EDI- Network of DAKOSY Additional services of DAKOSY (EDI, ASP and IT- Services) are charged by DAKOSY directly Additional services of DAKOSY (EDI, ASP and IT- Services) are charged by DAKOSY directly

31. Lessons learned 90 % Talking, 10 % Doing 90 % Talking, 10 % Doing Most important: All people to tow one rope in the same direction! Most important: All people to tow one rope in the same direction! “Eat the elephant piece by piece” “Eat the elephant piece by piece”

32. Single Window Mauritius Mauritius TradeNet

33. Submission, processing and approval of declarations to Customs within a 15-minute Submission, processing and approval of declarations to Customs within a 15-minute Access to air and sea cargo manifests, ships ’ arrivals and departures, movement of containers, etc. Access to air and sea cargo manifests, ships ’ arrivals and departures, movement of containers, etc. Notice of release of consignments Notice of release of consignments Payment of duties by electronic means Payment of duties by electronic means Contributions Network Project has been launched, allowing the payment of various fees & taxes Contributions Network Project has been launched, allowing the payment of various fees & taxes Services

34. TradeNet Access PC, a modem, a telephone line and a Declarant ID PC, a modem, a telephone line and a Declarant ID Documents and trade information entered into the system transmitted between all parties involved in the movement of goods (imports and exports) and the Customs Department Documents and trade information entered into the system transmitted between all parties involved in the movement of goods (imports and exports) and the Customs Department Links with Customs Management System for automatic processing and approval of Customs declarations Links with Customs Management System for automatic processing and approval of Customs declarations

35. Participants Customs & Excise Department Customs & Excise Department Importers, exporters and re-exporters Importers, exporters and re-exporters Freight forwarders Freight forwarders Port Authority and its cargo handling agency Port Authority and its cargo handling agency Shipping/airline companies and their agents Shipping/airline companies and their agents Ministry of International Trade Ministry of International Trade Chamber of Commerce & Industry Chamber of Commerce & Industry Over 1000 declarations on average are received and processed every working day by the country ’ s Customs & Excise Department Over 1000 declarations on average are received and processed every working day by the country ’ s Customs & Excise Department

36. Business model Joint-venture functioning 100% as a private concern Joint-venture functioning 100% as a private concern Equity (± USD 1 million) provided by shareholders Equity (± USD 1 million) provided by shareholders Self-sustainability perspective right from the start Self-sustainability perspective right from the start Activities financed from 2 sources: Activities financed from 2 sources: - a software single-user licence of $ 1300 at the outset - a service fee of USD 5.- per declaration sent thru ’ MNS - a software single-user licence of $ 1300 at the outset - a service fee of USD 5.- per declaration sent thru ’ MNS Highly successful and profitable activity: Highly successful and profitable activity: - share value multiplied by eight since 1994 - share value multiplied by eight since 1994 - yearly dividends = ± 90% of funds invested - yearly dividends = ± 90% of funds invested

37. Results Reduction in processing time of Customs declarations from days/several hours to 15 min. Reduction in processing time of Customs declarations from days/several hours to 15 min. Declarations sent/information retrieved from one ’ s office Declarations sent/information retrieved from one ’ s office Enhancement of transparency and productivity Enhancement of transparency and productivity Conclusive public/private sector collaboration Conclusive public/private sector collaboration The Mauritian CMS is now used by the Ghana Customs The Mauritian CMS is now used by the Ghana Customs

38. UN CEFACT Recommendation 33 Next Steps Establish repository on existing Single Windows Establish repository on existing Single Windows Meeting in 2005 of all existing Single Windows to discuss standards and interoperability Meeting in 2005 of all existing Single Windows to discuss standards and interoperability Encourage implementation by developing Business Cases for the three Single Window models Encourage implementation by developing Business Cases for the three Single Window models Promotion at Capacity Building Workshops for Trade Facilitation Implementation and presentations to interested organisations Promotion at Capacity Building Workshops for Trade Facilitation Implementation and presentations to interested organisations

39. Further Information … Tom Butterly Deputy Chief Global Trade Solutions Branch UNECE E-mail: tom.butterly@unece.org Website: www.unece.org/trade