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1 Unit Five Orders and Acknowledgements 2014.4.20.

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1 1 Unit Five Orders and Acknowledgements 2014.4.20

2 2 In this unit , you will learn : 1. What is an order? An order is a request to supply a specific quantity of goods or services. 2. The contents of an order or order letter. 3. The structure of an acknowlagement. 4. some useful words. phrases and sentences.

3 3 1. structure of an order (1) In the opening, inform the reader directly that you are placing an orderwith order language such as “ Please send me the following items from your fall merchandise catalog. ” (2) Body :List items vertically; provide quantity, order number, description, and unit price; and show total price of your order. (3) Closing---Request shipment by a specific date, tell the method of payment, and express appreciation.

4 4 2. Order acknowledgements: (1) express pleasure at receiving the order. (2) add a favorable comment on the goods ordered. (3) include an assurance of prompt and careful attention. (4) draw attention to other products likely of interest. (5) hope for further orders.

5 5 ☆ Specimen letters 1 ( Covering letter with order form) Dear Sir We thank you for your letter of 2 Dec. and are glad to inform you that your samples are satisfactory. Enclosed please find our order form No.123 for four of the items. As these items are urgently required by our customers. We hope you will make delivery at an early date. Yours Sincerely

6 6 Order Form TO: Order No. : Date: Please send us the following merchandise: All the prices are on FOB HongKong. Shipment: Prompt shipment from Shanghai. Packing: In cotton bales. Payment: By irrevocable L/C available by draft at sight. For H.SIMPSON CO.LTD signature QuantityitemArt. No.Unit priceAmount 1000 piecesBed sheets45US$2.50/eachUS$112.5 1000 pairsPillow cases65US$1.50/pairUS$97.5

7 7 ☆ Specimen letters 2 (Acknowledgement of Order 237) Dear Sirs Re: Your Order No. 237 We have booked your Order No. 237 for bed sheets and pillowcases and are sending you herewith our Sales Confirmation No. BP-103 in duplicate. Please sign and return one copy to us for file.

8 8 A letter of credit in our favor covering the above-mentioned goods should be established immediately. We wish to point out that the stipulations in the relevant credit should strictly conform to the terms stated in our Sales confirmation in order to avoid subsequent amendments.

9 9 You may rest assured that we shall effect shipment immediately upon receipt of the credit. We appreciate your co-operation and look forward to receiving your further orders. Yours sincerely

10 10  Useful words and phrases 1. delivery 交货  Make delivery 交货  Take delivery 接货  Time of delivery 交货期 2. enclosed please find 随信附寄请查收 3. be in urgent need of …

11 11 4. 一式几份的表达方式 A copy of 一份 one copy In duplicate 一式二份 in 2 copies In triplicate 一式三份 in 3 copies In quadruplicate 一式四份 in 4 copies In quintuplicate 一式五份 in 5 copies In sextuplicate 一式六份 in 6 copies In septuplicate 一式七份 in 7 copies In octuplicate 一式八份 in 8 copies

12 12 5. 请签退一份以便存档 Please sign and return one copy to us for our file. One copy of which please sign and return to us for our file. One copy of which should be signed and returned to us for our file.

13 13 6. 与 ······· 相符 / 一致 (strictly) conform to …. fully comply with …. agree with…. be in full conformity with… be in strict compliance with… be in agreement with… be in accordance with …

14 14 7. attention 的灵活运用 1. We assure you of our best attention to any inquiry from you. 我方保证对于贵方的任何询问予以充分的重视. 2. Please give this order your best attention, and ship the goods as soon as possible. 请尽量妥善安排此批定货, 并尽快装运. 3. Our best and prompt attention will be given to this order. 我们将妥善迅速处理这一定单.

15 15 8. 合同中的包装条款: Our goods are packed in boxes of one dozen each, 100 boxes to a (per) carton, 500 carton to an FCL container.

16 16 Exercises Ⅳ Exercises Ⅴ Additional Exercises : Exercises

17 17  translate: 1. We are glad to learn that the relevant L/C for the above mentioned goods is to be established immediately. We assured you that we will arrange for dispatch by the first available steamer immediately upon receipt of your L/C. 2. Your order is receiving our immediate attention, and you can depend on us to effect delivery well within your time limit.

18 18 3.We have received you letter of 20 Sept. 19×× together with an order sheet for 1000 sewing machines. Enclosed is our S/C No.346 in duplicate, one copy of which should be signed and returned to us for our file. 4. While thanking you for your order, we have to explain that supplies of raw materials are becoming more and more difficult to obtain, and we have no alternative but to decline your order.

19 19 5.The chief difficulty in accepting your orders now is the heavy commitments. But you may rest assured that as soon as we are able to accept new orders, we shall give priority to yours. 6. We enclose a trial order. If the quality is up to our expectation, we shall place further orders in the near future. Your prompt attention to this order will be appreciated.


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