1. 2008 Report Linda English Linda@lingos.org

2. Total Completed Courses in LMS

3. Top Completed Courses from LINGOs # of studentsCourse codeCourse name 60CARE-10310CARE - Personal Safety and Security Awareness - English 55hmm-project_managementHarvard Series - Project Management 30traumaticStress4Coping with Traumatic Stress from Headington Institute 28pm-lingos-1.1Project Management in the NGO Sector: 1.1 Programs vs. Projects from LINGOs 24LI00001-06-proj01proj01 - Project Management:1 Project Management Overview from Mindleaders 20hmm_assessingHarvard Series - Assessing Performance 19 HMM- Giving_Receiving_FeedbackHarvard Series - Giving and Receiving Feedback 19hmm-leading_a_teamHarvard Series - Leading a Team 18hmm-delegatingHarvard Series - Delegating 18hmm-managing_your_timeHarvard Series - Managing Your Time 17hmm-coachingHarvard Series - Coaching 16 hmm- managing_difficult_interactionsHarvard Series - Managing Difficult Interactions 15hmm-making_a_presentationHarvard Series - Making a Presentation

4. Top Completed Courses # of studentsCourse codeCourse Name 465HPI_GPPM_COURSEGlobal Policies and Procedures Manual from Heifer 136hfhu_begBeginnings of Habitat for Humanity 132hfhu_shop2008 SHOP Certification for Habitat for Humanity 126hfhu_rc1Introduction to Residential Construction Basics - Part 1 for Habitat for Humanity 103hfhu_visVision And Mission of Habitat for Humanity 90hfhu_rc2Introduction to Residential Construction Basics - Part 2 for Habitat for Humanity 89hfhu_ttTools of the Trade for Habitat for Humanity 79hfhu_rc3Introduction to Residential Construction Basics - Part 3 for Habitat for Humanity 77hfhu_ampApplying Mission Principles for Habitat for Humanity 62hfhu_orgOrganizational Structure of Habitat for Humanity 60CARE-10310CARE - Personal Safety and Security Awareness - English 55hmm-project_managementHarvard Series - Project Management 34 TNC-PLC- Philanthropy_Orientation_ 669 Philanthropy Orientation - WO - Conference Rooms 1A & 1B - Oct 28 2008 for The Nature Conservancy 30traumaticStress4Coping with Traumatic Stress from the Headington Institute

5. Additional Take Aways Members are starting to use portal to track classroom courses Major shift toward custom courses (Christian Aid, Heifer, Habitat, TNC, CARE, CRS) 36% of completed courses are content provided by LINGOs (not built by the agency)

6. eCornell Courses completed

7. Ecornell usage

8. eCornell Completion

9. eCornell completion by agency LINGOs TotalAEDAccionARCcareCRSChristian AidIRCMercy CorpsRareSave US/UKTNCWorld Vision Completed236131663375320531312 In progress16121111 Not completed34121171651 Not completed, no-show91512 Transfered out181339 Withdrawn311 Cancelled10212131 Total3261419944993311731514 In progress/Complet ed %77%93%100%67%80%78%67%100%65%0%73%93%

10. Top eCornell Courses (Number of students in each class) Course NumberName of Course Number of Participating Students ILRSM509Developing an Agenda for Change51 LSM502Strategic Thinking46 LSM507Leading Through Creativity44 HAME513Understanding Financial Statements36 HAME514Using Ratio Analysis to Evaluate Financial Performance35 ILRSM510Mapping the Political Terrain of Allies and Resistors33 HAME507Mastering the Time Value of Money32 LSM503Scenario Planning32 ILRSM513Establishing Momentum: Managing Structure, Resources, and Performance30 HAME508Making Capital Investment Decisions29 LSM506Executive Decision Making29 ILRMD510Managing Communication Challenges25 ILRSM511Negotiating Support and Buy-In for Your Agenda25 ILRMD503Overcoming Barriers to Successful Management24 ILRMD507The Power of Managing Your Time and Personal Priorities24 ILRMD509The Impact of Personality Styles on Communication20

11. Completed Certifications from eCornell Financial Management 10 Executive Leadership 9 Change Leadership 6 Supervisory Studies 3 Management Essentials: Managing Productivity 2 Business Leadership Skills 1 Human Resources Studies 1 Leading Management Teams 1 Management Essentials: Interviewing and Selection 1 Management Essentials: Managing Performance 1

12. Key Trends in eCornell 4% of students paid for the course at a discounted rate, 96% attended a course for free Students completed 130 courses this quarter 35 students have completed a certification from eCornell. Finance and Executive Leadership are most popular. The average student spends 6 hours in a class. Overall, LINGOs has a 77% completion rate which has greatly improved over the last 6 months. We still need to focus on this! Savings to the agency: We have saved the agencies approximately $265,000 over the span of eCornell program, approximately $65,000 last quarter. More Info: http://ngolearning.org/courses/availablecourses/ecornell/default.aspx

13. Open English Received 1400 donated licenses, 792 have been distributed to agencies 239 students have logged in for classes 7,804 lessons completed Average student completes 32 lessons 21 students have completed over 100 lessons (top student from The Nature Conservancy completed 427!)

14. Number of Elluminate (live synchronous sessions)

15. Number of Attendees in Sessions

16. Elluminate info: http://ngolearning.org/learningtools/elluminate/default.aspx attendeesRecordings % of meetings recorded number of meeting # of attendees per meeting ALL of 20069233916%2434 Jan - March 200712606235%1767 April - June 200719829928%3586 July - Sept 200718567420%3735 Oct - Dec 2007286016933%5056 Jan - March 2008341614527%5396 April - June 2008369717129%5846 July -Sept 2008488521031%6707 Oct - Dec 2008576740460%6759 Totals2087996928%34486