1. Casey Bland NSG 692 University of Southern Mississippi Summer 2010

2. Leadership in the 21 st Century Leadership: The art of getting someone else to do something you want done because he wants to do it. Dwight D. Eisenhower

3. Leadership-Past to Present Leadership in the Past Autocratic -May use fear and intimidation tactics Older Shareholder/Reward focused Unilateral decision making Reactive

4. Leadership-Past to Present Power of the Past Top-down Vertical Position oriented Hierarchal

5. Leadership-Past to Present Followers of the Past Decreased Knowledge/skill set Decreased access to knowledge Slow to rise to power within organizations Fixed skill set Reliant on leaders

6. Leadership-Past to Present Organizations of the Past Process focused Function focused Structured for leaders to maintain control Division of Labor by tasks Profit/Reward focused Operations based on unlimited resources

7. Leadership-Past to Present Leaders of the 21 st Century -Transformational/Transactional -empower employees -Participative decision making -Age varies - Customer focused -Proactive

8. Leadership- Past to Present 21 st Century Power Bottom-up Horizontal Person oriented Knowledge-based Networks/Partnerships

9. Leadership-Past to Present 21 st Century Followers Increased knowledge/skill set Increased access to knowledge No need to wait Variable skill set Independent

10. Leadership-Past to Present 21 st Century Organizations Outcomes focused Increased complexity Structured for quality outcome Team oriented Customer focused Operations based on limited resources

11. What Happened?? The Technological Boom -Computers -Internet -Wireless

12. What Happened?? Advances in Communication Increased Connectivity Increased Access to Knowledge Increased Power of the individual

13. What Happened?? Change in Economy Global Favors the Intangible Interlinked Change in Organizations Increased competition Increased choice for the customer Change in Organizational Structure New ways to lead

14. Leading in the 21 st Century The Healthcare Leader must realize that Change is endless Information is more accessible Knowledge is a utility Wireless technology

15. Leading in the 21 st Century Leaders of the future Understand the new economy Understand the new follower Effectively handle Change Effectively handle Conflict

16. Leading in the 21 st Century The New Economy Global- economies are interlinked and connected beyond borders workforce products/services increased international competition

17. Leading in the 21 st Century The New Economy Fueled by Innovation - new ways of doing something - The new economy is driven by constant advances in technology -Endless organizational ideas -Perpetual possibilities for improvement -Utilize internal innovation

18. Leading in the 21 st Century The New Follower More knowledgeable  increased access to knowledge  more competent  increased ability to critically think Powerful  Increased independence  Less reliant on employer  Increased sense of urgency to climb the career ladder

19. Leadership in the 21 st Century Diverse Workforce is varied Sex Age Disability Race/Ethnic Group

20. Leadership in the 21 st Century Change Continuous change is an inevitable part of the 21 st century. Yukl points out key points that are crucial for leaders to implement change within their organizations successfully.

21. Leadership in the 21 st Century Change Develop a Vision  Involve key stakeholders  Identify share values and ideals  Identify strategic objectives with wide appeal  Identify relevant elements in the old ideology  Link the vision to follower competencies and prior achievements  Continually assess and refine the vision

22. Leadership in the 21 st Century Change  Create a sense of urgency  Clearly communicate benefits of the change  Identify key people  Build a broad coalition to support the change  Fill key positions with competent change agents  Use task forces to guide implementing the change  Empower competent people to help plan and implement

23. Leadership in the 21 st Century Change  Make dramatic, symbolic changes that affect the work  Prepare people by explaining how the change will affect them  Help people deal with any stress or difficulties that result  Monitor the progress of change and make necessary adjustments  Keep people informed about the progress of change  Demonstrate continued optimism and commitment to the change

24. Leadership in the 21 st Century Conflict/Crisis Management Managing conflict and crisis preparedness/management is an inevitable part of leadership.

25. Leadership in the 21 st Century Conflict/Crisis Management Interest Based Conflict -situational -usually can be solved quickly -involves negotiations -leader acts as mediator

26. Leadership in the 21 st Century Conflict/Crisis Management Identity-based Conflict -based on threats to one’s need for dignity, recognition, safety, control, purpose, and efficacy -deep-rooted -long lasting -most difficult to resolve -leader may act as facilitator

27. Leadership in the 21 st Century Conflict/Crisis Management Crisis-an unstable or dangerous situation; a crucial stage or turning point in the course of something

28. Leadership in the 21 st Century Conflict/Crisis Management Develop a crisis preparedness plan -the human factor -the structural factor -think outside of the box

29. Leadership in the 21 st Century “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” -John Quincy Adams

30. Leadership in the 21 st Century References Bass, B. M. (2000). The Future of Leadership in Learning Organizations. Journal of Leadership & Organizational Studies September, vol. 7, 3 18-40. Hesselbein, F. et al (1996) The leader of the future. San Francisco: Jossey-Bass. Kelly, K. (1998). New Rules for the new economy. New York: Viking Press. Porter-O’Grady, T., & Malloch, K. (2007). Quantum leadership: A resource for health care innovation (2 nd ed.). Boston: Jones & Bartlett. The RAND Corporation. (2004). Labor and Population. Retrieved from www.rand.org/pubs/monographs/2004/RAND_MG1G4.pdf United States Department of Labor Bureau of Labor Statistics. (n.d.). Working in the 21 st Century. Retrieved from http://www.bls.gov/opub/home.htmhttp://www.bls.gov/opub/home.htm Yukl, G. (2006). Leadership in organizations (6 th ed.). Uppersaddle, NJ: Pearson/Prentice Hall