1. Profile/Policy Page Completion Goals of this session: -understand the importance of profile/policy pages -finish/SUBMIT profile/policy pages -understand how/why to update policy pages

2. Profile Please go to www.questionpoint.orgwww.questionpoint.org Click on librarian login at the top of the page Enter your authorization and password to login (I will provide you with these) Navigate to “Profile” on scroll down menu at the top right of the screen Click on Institution Service and make sure Institution information and Contact information is correct Click on submit when finished

5. Enter your 9 digit id here Enter your password here

11. Policy Pages Please go to www.questionpoint.orgwww.questionpoint.org Click on librarian login at the top of the page Enter your authorization and password to login (I will provide you with these) Navigate to “Profile” on scroll down menu at the top right of the screen Click on Policies on the furthest right on the screen Edit each section that applies to your library Click on the Submit button

12. Chat Librarian – Tom Librarian – Tom Picks up chat request

14. Library Name

17. Boston Public Library

18. Examples of good Academic policy pages To search for policy pages: Login into Question Point Click on “Search Policy Pages” (on the left, bottom of the page) Baruch College University of Washington University of Arkansas Rio Salado Col (AZ) University of Maryland-College Park

19. Examples of good Public Policy Pages To search for policy pages: Login into Question Point Click on “Search Policy Pages” (on the left, bottom of the page) Boston Public Library Multnomah County Library Harris County Public Library Los Angeles Public Library Santa Monica Public Library Pub Libr of Charlotte & Mec

20. Editing your Policy Page Log into QuestionPoint with your 9 digit authorization number Select Profile (dropdown menu, top right) Select institution services Select policies Click edit for any field you want to add or change, enter the new data then click SAVE To review, click View Policy Page

21. AskAway Illinois Contact Information Natalie Tagge: State Virtual Reference Coordinator E-mail: ntagge@ilsos.net Phone: (217) 557-6329 Natalie Tagge: State Virtual Reference Coordinator E-mail: ntagge@ilsos.net Phone: (217) 557-6329