1. 1 © 2012 3PD, Incorporated | All Rights Reserved.1 3PDirect – Express Operations August 12, 2013 3:30 PM

2. 2 © 2012 3PD, Incorporated | All Rights Reserved.2 Agenda Attendance “Daily Activity” Report Good News & New Customers Update Pilot Capacity Requirements by Market Pilot Roll-Out Schedule & Training Mobile Deployment Metrics Review Opportunities for Improvement

3. 3 © 2012 3PD, Incorporated | All Rights Reserved.3 Missed the Call Last Week

4. 4 © 2012 3PD, Incorporated | All Rights Reserved.4 Express Daily Activity Results

5. 5 © 2012 3PD, Incorporated | All Rights Reserved.5 Specialty Daily Activity Results

6. 6 © 2012 3PD, Incorporated | All Rights Reserved.6 STH Daily Activity Results

7. 7 © 2012 3PD, Incorporated | All Rights Reserved.7 Good News and Customer Update Several Customers Coming on Board Greentea Design Contemporary Collections Wheel Chair Fitness Solutions City Mattress Premier Bedding Priced 31,000 AJ Madison Shipments (TV’s) Priced 25,000 Samsung Shipments Henrybuilt Second Chance Modloft-One Kings Lane Sleep Store USA – Seattle Thomas Baker Intown Balcony Leads, Registrations, Inbound Calls are UP Delivery Coordinators Past due jobs are much improved Filling some open positions Keep up the good work

8. 8 © 2012 3PD, Incorporated | All Rights Reserved.8 Pilot Capacity Needs by Market The following markets need to start recruiting today:

9. 9 © 2012 3PD, Incorporated | All Rights Reserved.9 Pilot Roll-out & Training Schedule TBD Technology Development 1 st Market to test all systems Starting in largest markets Regional training

10. 10 © 2012 3PD, Incorporated | All Rights Reserved.10 Mobile App (Droid) Deployment Thursday 8-15-2013 IT is prepared to push the app overnight tonight to the Google Play Will schedule a call with everyone This week Wednesday 11am & 4pm EST Go through each screen shot All managers to attend Users Guide already on the Learning Center Read up before the test New features Deployed in the native language (Droid) allows quicker improvements down the road Fixed bug – attaching photos & noting exceptions much easier Reads bar-codes better More intuitive to use Looks better

11. 11 © 2012 3PD, Incorporated | All Rights Reserved.11 Metrics Review Week 7/28/2013- 08/03/2013 Scan 71.41% In Window 56.78%

12. 12 © 2012 3PD, Incorporated | All Rights Reserved.12 Opportunities for Improvement  Stay focused on Operation Lovesac  Update jobs in real time  Focus on the Accessorial  Be sure to remind CC’s to do them  Be sure to call Marietta if the consignee does not want them done  100% Routing in Appian  Get 100% On-Time  Get 100% Use of the Mobile App  Reverting jobs  Remove jobs from a route vs. deleting jobs

13. 13 © 2012 3PD, Incorporated | All Rights Reserved.13 Copyright © 2012, 3PD, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from 3PD, Inc. Discussion