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Shaping User Experience Electronic Resources and Libraries 2012 Tara Carlisle, University of North Texas Libraries Kate Crane, Texas Tech University Ana.

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Presentation on theme: "Shaping User Experience Electronic Resources and Libraries 2012 Tara Carlisle, University of North Texas Libraries Kate Crane, Texas Tech University Ana."— Presentation transcript:

1 Shaping User Experience Electronic Resources and Libraries 2012 Tara Carlisle, University of North Texas Libraries Kate Crane, Texas Tech University Ana Krahmer, University of North Texas Libraries

2 Usability and the Digital Library As a librarian, what set of assumptions do you make about your users when you create digital library resources?

3 Usability Defined Usability studies how users engage a given product. It draws from the principles of user-centered design, which places successful user interaction with a product as key to redesign. Usability is not a focus group—we are not testing whether users like the product (solely); rather we are testing their ease-of-use or navigational success of a product.

4 D.E.A.R. 0 Discovery 0 Evaluation 0 Analysis 0 Reporting

5 Usability Triangle See Say Do

6 Usability Research Methods 0 Active Intervention 0 Eye Tracking 0 Pre- and Post-Test Surveys 0 Retrospective Recall 0 Think Aloud Protocol 0 Movement Tracking (mouse clicks, dwell time, time on task) 0 Observing User Behavior

7 M.E.E.L.S. 0 Memorability 0 Errors 0 Efficiency 0 Learnability 0 Satisfaction

8 Test Plan 0 Client 0 Research Description 0 Goals 0 Users/target audience 0 Tasks 0 Methodology 0 Test Script 0 Analysis 0 Reporting

9 Paper Prototyping It’s your turn!

10 Iterative Design Iterative design is a process whereby the usability test results of a product lead to multiple stages of redesign. This means users give feedback on the product at all points in the product’s design: from planning, to building, to finishing the product. Iterative design centers the user in building products and systems.

11 A Case Study

12 Usability Testing


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