1. Please Sign in Hello Attendees, Please enter the following information in the chat box before the Full name Email address Account name you are representing Store name you are representing (for Store Managers) We appreciate your cooperation and will begin the trainings shortly. www.cstoreoffice.com

2. C-STORE OFFICE LOTTERY TRAINING www.cstoreoffice.com

3. Introduction Welcome to C-Store Office www.cstoreoffice.com Who am I? My name is Shawn Backo and in addition to being one of the trainers, I also answer the help line. How to reach me: 1-888-306-0640 Ext. 2052 s.backo@petrosoftinc.com

4. Agenda www.cstoreoffice.com Entering Games Entering Lottery Purchases Tracking Tickets Accounting for Lottery Sales/Paid Outs

5. What have you learned? Review questions www.cstoreoffice.com

6. Review Questions www.cstoreoffice.com How can you check to see if a Ticket has been entered under Count? A)Check your Games List. B)Check the Games History Report C)Enter the UPC under Add and see if it gives you a message that it is in the system. D)None of the Above. E)Both A and C. The correct answer is: E “Both A and C.”

7. Review Questions www.cstoreoffice.com When adding a Game under the Games Tab, is it necessary to fill out the Purchases information? Yes or No The correct answer is: Yes “In order to make that Game available in the Purchases, Count or Sales and Inventory, you must attach the Game to a Vendor.”

8. Review Questions www.cstoreoffice.com When you sell out of a Ticket, what is the first thing you should do? A)You should put a new Game out in the box that you use to sell to the customer. B)You should enter the new Game on your Count Page. C)You should mark the Ticket as Sold Out on the Count Page. D)Both A and B. E)None of the Above. The correct answer is: C “You should mark the Ticket as Sold Out on the Count Page, then enter the new Game under the Count Page and then put the new Ticket out for sale.”

9. Training Center www.cstoreoffice.com For additional testing on what you have learned, please refer to our new “Testing Center”. You can access this new feature by clicking on the help icon, and then choosing the testing center icon.

10. Questions and answers How can I help you? www.cstoreoffice.com

11. Feedback How did I do? www.cstoreoffice.com

12. THANK YOU FOR YOUR TIME! www.cstoreoffice.com Get in Touch Petrosoft LLC 2025 Greentree Road Pittsburgh, PA 15220 1.888.306.0640