1. Module 9 Capacity development through knowledge sharing

2. Knowledge sharing context in DEVCO - Staff cuts, simplification exercice ongoing - New Mission statement "EuropeAid aims at being a learning organisation" - Learning and Knowledge development strategy in the making of aid development - Management increasingly present on the Knowledge Sharing platform capacity4dev

3. Communities of practice: Groups

4. Story telling: Voices & Views

5. Knowledge sharing platform

6. Personal Capacity : Learn: Voices and views, Thematic groups Make your work or expertise visible : profile / people section Get support from CoP / peers, find expertise in thematic groups Online collaboration tools in groups to Build-up your Knowledge : group site / pages Share updates, ideas and ask questions: Blogs Share your work, documents and files : Document library + Taxonomies / filters Capitalise on your workshops : events pages + Task management, surveys etc Coming up next => Projects : Lessons Learned & experiences shared from other projects (March 2014)

7. Our Organisation's Capacity: - To retain knowledge / stop reinventing of the wheel: knowledge online - not on emails : The nightmare - Increase adaptability to change and resilience: retain capacity despite people turn around, reorganisations, staff cuts - Cross learning among thematics + among various parts of the institution - Open our knowledge to and learn from partners, ngos, private sector, governments - Capitalise on the huge knowledge and expertise that stems from the implementation of thousands of projects : today stays mostly with the consultants and NGOs implementing our programmes - Re-consolidate the knowledge of hundreds of project / programme websites onto capacity4dev - Offer an open consultation space : internal and external

8. Challenges ahead Just started: Redevelopment in 2014 to move to Drupal 7 : an opportunity to re-architecture the site and deliver better on key challenges: >Incentives: build an conducive framework >Learning Portal : scorm compliant, eLearning, catalogues, course list, tracking etc – Pilot for the new external LMS of the COM >Projects + links to corporate tools (pull data from Financial, GIS, PM..) >Online work tools (spreadsheets, doc based collaboration) >Mobile and Multilingual >Dig out value: Improved recommendations tool (who recommends) >Usability improvements across the board : look and feel and workflows >Low bandwidth >Widen Branding : DEVCO  EU ?

9. Questions ?