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Remember The Patient ! By Ged Oliver CHD Collaborative
Who am I ? 22 years NHS experience – in Pathology Strong family history of CHD MI at 36 years of age Triple bypass at 38 years of age
The System Needs Improving ! Dont just sit and moan. GOYA – get off yer ass ( K.Akabusi ) Try and do something about it ! What do I about it?
The whole system? Primary care is only one part of a patients journey ! My experience was as 1 patient across the whole pathway It highlighted problems across the whole pathway
What is the aim of the NHS? 1. To give stress free employment for staff? 2. To provide a service for patients?
A Team !!
A Crowd – what do we see ?
Patients? Its Me
What do I want as a patient? Does the service I receive meet my needs? How could primary care provide a better service for me?
Access to my GP Previously – booked appointments only. OK for cardiac check-ups! Not acceptable for acute problems !!!!
Changes in GP Access I must phone on the day I require appointment. This is OK for acute problems – BUT What about check-ups??
What about ME!! I need regular check-up appointments. I live in Bury I work in Bradford I NEED TO BOOK NON URGENT APPOINTMENTS!!
Lets Start Listening to our Patients !! Lets think as patients – not as NHS staff trying to make stressful working lives better for ourselves !
REMEMBER you never know when you will be the patient !!
Heady Hill Surgery PPG Survey Here are the results of the survey carried out at the surgery. Thank you to all who took the time to fill one in.
PATIENT SURVEY When you contact the surgery do you feel that surgery staff treat you with respect and are polite and courteous?
The. of and a to in is you that it he for.
As some of you may know its not that safe to go online. So we the student council are here to teach you how to be safe online. This is all you need to.
South Axholme Practice Pathfinder What is it like to be a patient? Harry Longman
Paul Vaughan National Project Manager HCA Initiative, WiPP OVER TO YOU! BUILDING ON THE WORK OF WIPP.
Lap 1. the to and he a I you it of in Lap 2.
Peer Mentoring Works : In the students own words… Quotes from the research… Robin Clark & Jane Andrews Engineering Education Research Group
Tools for Change Plan, Do, Study, Act The PDSA Cycle Explained Ronnie Viner Assistant Collaborative Director.
Getting It Right for Young People in Health 17 May 2012 | Birmingham ‘What Matters? Health Matters!
Come. and down a away big blue can help.
Sight Word Phrases Group 1. the little boy a good boy.
Annoying things about history teachers: They make you think too hard, stay awake in class, and do homework!!! They say that grades dont count when everyone.
Welcome Dudley Borough Healthcare Forum Tuesday 24 th September 2013.
Professional Bodies Rosalind Sadler West Midlands Regional Genetics Laboratory.
Bonnygate Primary School E-Safety Workshop. Safer Internet Day Survey 2013 Primary age children are highly engaged with digital technology: 86% of 7-11s.
Primary Health Care: GP Services and Young People Jonathan Smith, CEO and Charlotte Connolly, Young People’s Network Co-ordinator: Child Health Development.
But without faith it is impossible to please him: for he that cometh to God must believe that he is, and that he is a rewarder of them that diligently.
Welcome. NHS Direct Nurse Advisor Is this the job for me? Working at NHS Direct is very different from working anywhere else in the health service We.
The. of and a to in is you that it he was.
Faces in Focus Counselling, information, advice & guidance for young people aged in South London.
Of. and a to the in is you that it at be.
First Grade Sight Words a in I and is it for.
As services become more truly focused on service users needs and accept the value of lived experience, so there are obvious implications for the composition.
S EMINAR A PPOINTMENT S LIDES By Frank Maselli. For advisors only You are reading this because you have either read my book Seminars: The Emotional Dynamic.
The Green Light for Mental Health Project. My name is Gwen Ncube. I have been working on a piece of work named the Green Light Project. The Partnership.
DOLCH Sight Word Test (Say each word as it appears on the screen.)
Morning Warm- Up! School is a good place. We all learn new things. No one is left out. How do we learn together at school?
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