1. The Five Things All Patients Want to Know Dr. Ramesh Mehay Programme Director Bradford VTS

2. Whats the point? There are five things most patients want to know when they go to see a doctor Even if you dont know what is going on, using this framework might just help in this situation by making the patient satisfied And here they are…….

3. What are the 5 points? 1.What is it? 2.Is it serious? 3.How did it happen? 4.Will it go away? (When?) 5.Is there anything I/we can do to help it along? DONT FORGET TO SAFETY NET IN EVERY CASE.

4. Using the framework to help in uncertainty What is it? mmm… Its a little difficult to tell what it is Is it serious? but what I can tell you is that it isnt serious and thats the most important piece of information you need to know Will it go away? (When?) however, I do expect it should settle towards the end of next week since youve already had it for a week Is there anything I/we can do to help it along? I thinks its best to let nature just get rid of it How did it happen? Its probably blah blah blah, but like I said before, the most important thing is that I dont think its serious and it should settle Dont forget to safety net in EVERY case but listen, if it hasnt settled by next week or the rash gets worse or you look or feel worse, then please dont hesitate to come back. Does that sound reasonable?