Presentation on theme: "1 Life after Google Web-based Library e-services at the London borough of Hillingdon Derrick Fernandes."— Presentation transcript:
1 Life after Google Web-based Library e-services at the London borough of Hillingdon Derrick Fernandes
2 "People are sick of wasting their time when about 50% of web searches turn up unsatisfactory results and that's not me talking, that's the analysts. People are now willing to pay for quality information." Clare Hart, CEO news retrieval service Factiva "People are sick of wasting their time when about 50% of web searches turn up unsatisfactory results and that's not me talking, that's the analysts. People are now willing to pay for quality information." Clare Hart, CEO news retrieval service Factiva "The free internet model - back to the idea of the egalitarian, hippy web - is gone. It's a business environment now. If you want high-value services, you pay for them Mike Davis, senior research analyst at Butler Group
3 UkOnline Centres Learning Centres ICT courses Friendly Staff with ICT skills e-Government e- Information PC Self booking e-Learning e-Books Taster sessions Power point 180 PCs & Broadband email WordprocessingPublisher DatabasesSpreadsheets CD-RW Video Conferencing Scanners Web portal Printing Digitisation ECDL Adaptive Technology - wheel chair friendly workstations, text to speech software & screen magnification Hillingdon Peoples Network
4 Why? Better service – library and remote Complements existing resources Quality of information Functionality Convenience – I want it now - 24/7 Attract new users Content for 180 Peoples network PCs Raising levels of information provision at all 17 sites
5 e-Information at Hillingdon xreferplus KnowUK InfoTrac Newspaper database Times Digital Archive Britannica Online Oxford Dictionary of National Biography (Sept 2004) Grove Art Online
15 e-Learning with NETg Modules Features Very flexible – online learning, anytime, anywhere, 24/7 access Pre- learning exercises & revision exercises Creates personalised Learning Plan Allows for different styles of learning Hearing – audio Visual - reading off the screen Practising – exercises throughout
16 ECDL Testing Partnership with Corporate Training Dept Application to BCS 3 Approved ECDL Testing Centres Uxbridge Library LC Harlington Library LC Online Testing using Enlight TestStation 1 Testing session per month at each Learning Centre
17 Enlight TestStation Performer / Non Performer banks of Test Questions Types of questions: multiple choice multiple response fill in blanks true / false drag and drop hotspot selection / ranking Example of an online demo test Results within minutes
18 Implementation to date Staff training on registering learners & assigning modules ICT Learning Facilitator Post Offering regular FREE ECDL Taster sessions across borough libraries Over 400 ECDL Modules sold Learner Support
24 Supplier - Checklist Free Trial User licences – unlimited? Pricing policy – population /sites How is remote access being provided? What technical support? What ongoing marketing help? What level of training? What sort of statistics? MARC records?
25 Access within the Library sites at Hillingdon by IP address REMOTE library members at home or elsewhere by barcode validation and/or referral URL
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