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Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management /

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Presentation on theme: "Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management /"— Presentation transcript:

1 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – 201 Introduction to Principles and Functions of Management (Text Book Chapters – 1 & 2) 1 1

2 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – 201 Contents Management : Meaning, Principles and Functions of Management. Different Schools of Management and Management Thought. 2

3 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Management Is… Effectiveness Efficiency Getting work done through others

4 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Efficiency and Effectiveness

5 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Principles of Management – F.W. Taylor Develop a science for each element of a man’s work, which replaces the old rule-of-thumb method. Scientifically select and then train, teach, and develop the workmen. Cooperate with the men to insure all work is done in accordance with the principles of the science. There is almost equal division of the work and the responsibility between management and workmen.

6 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Time & Motion Studies: Frank & Lillian Gilbreth Time Study Timing how long it takes good workers to complete each part of their jobs. Motion Study Breaking each task into its separate motions and then eliminating those that are unnecessary or repetitive.

7 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Principles of Management – Henry Fayol 1. Division of Work: allows for job specialization. Work should be divided among individuals and groups. 2. Authority and Responsibility: Authority right to give orders. Responsibility involves being answerable Whoever assumes authority assumes responsibility 3. Discipline: Common efforts of workers. Penalties 4. Unity of Command: Employees should have only one boss. 5. Unity of Direction: A single plan of action to guide the organization. 6. Subordination of individual interests to the general interests of organization

8 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Principles of Management – Henry Fayol 7. Remuneration: An equitable uniform payment system that motivates and contribute to success. 8. Centralization: The degree to which authority rests at the top of the organization. 9. Scalar Chain: Chain like authority scale. 10. Order: The arrangement of employees where they will be of the most value to the organization. 11. Equity: The provision of justice and fair dealing 12. Stability of Tenure of Personnel 13. Initiative 14. Esprit de corps: Harmony, general good feeling among employees

9 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Functions of Management

10 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Planning and Decision Making Defining goals, establishing strategy and developing sub plans to choose alternatives and coordinate activities

11 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Organizing Deciding where decisions will be made Who will do what jobs and tasks Who will work for whom

12 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Leading Motivating Inspiring LeadingLeading

13 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Controlling Monitoring progress towards goal achievement and taking corrective action when needed

14 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Levels and Areas of Management Marketing Administration Other Human resources Operations Finance Middle managers Areas of Management Levels of Management First-line managers Top managers

15 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Role of Top Managers Creating a context for change Developing commitment and ownership in employees Creating a positive organizational culture through language and action Monitoring their business environments

16 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – What Middle Managers Do? Coordinate and link groups, departments, and divisions Monitor and manage the performance of subunits and managers who report to them Implement changes or strategies generated by top managers Plan and allocate resources to meet objectives

17 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Responsibilities of First-Line Managers Manage the performance of entry-level employees Encourage, monitor, and reward the performance of workers Teach entry-level employees how to do their jobs Teach entry-level employees how to do their jobs Make detailed schedules and operating plans Make detailed schedules and operating plans

18 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Managerial Roles H. Mintzberg, “The Manager’s Job: Folklore and Fact:.” Harvard Business Review, July-August Adapted from Exhibit 1.4 InterpersonalInformationalDecisional Figurehead Leader Liaison Monitor Disseminator Spokesperson Entrepreneur Disturbance Handler Resource Allocator Negotiator

19 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Managerial Skills Technical Skills Human Skills Conceptual Skills Conceptual Skills Motivation to Manage Motivation to Manage

20 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Managerial Challenges: Chapter 1, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Eighth Canadian Edition. Copyright © 2005 Pearson Education Canada Inc. Ethics MANAGER E-Business Globalization Diversity Customers Innovation Knowledge Management

21 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – History: Schools of Management Thought (start) Traditional Viewpoint Behavioral Viewpoint Systems Viewpoint Contingency Viewpoint Quality Viewpoint

22 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Traditional Viewpoint Goals: Efficiency Consistency  Administrative Management  Bureaucratic Management  Scientific Management

23 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Characteristics of Bureaucratic Management  Rules—formal guidelines for the behavior of employees on the job  Impersonality—employees are evaluated according to rules and objective data  Division of Labor—splitting work into specialized positions

24 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – What is Scientific Management?

25 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Administrative Management Fourteen Principles of Management given by Henry Fayol

26 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – What is Behavioral Viewpoint  Focuses on dealing effectively with the human aspects of organizations  Started in the 1930’s  Emphasis on working conditions  Workers wanted respect  Workers formed unions to bargain with management

27 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Systems View of Organizations

28 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – What is Contingency Approach? Problem or Situation Solution or Action B Solution or Action A S Solution or Action C Important Contingencies Source: Van Fleet, David D., Contemporary Management, Second Edition. Copyright © 1991 by Houghton Mifflin Company.

29 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Quality Approach: Lower Costs and Higher Market Share Positive Company Image Decreased Product Liability Quality

30 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Islamic Management Perspective: 1. Work is an act of Worship 2. Work as Trust – Amana 3. Discipline 4. Reliance on Own Self 5. Proper placement depending upon Skills & Talent 6. Fairness and Proper Treatment of Employees 7. Quality – Itqan 8. Consultative and decision making skills – Shura

31 Issue # 1 Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan Principles of Management / BSG – Thank You


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