Presentation on theme: "Implementing the Dignity Challenge"— Presentation transcript:
1 Implementing the Dignity Challenge Eileen Sills CBEChief Nurse/Director of Clinical ServicesGuy’s & St Thomas’ NHS Foundation Trust
2 Where to Begin Support from the Board and Executive Team Over coming the cynicismDrip feeding information to senior staff from:Patient feedback survey’sComplaintsPatient choiceNot seeing Dignity as a separate project, but intertwined in everything we doExecutive leadershipDon’t be overwhelmed
3 What did we do at GSTT Staff briefings, without setting expectations We used our ‘Fridays’ with a difference’ initiative to raise awarenessWe asked for volunteers from across the trust to participate in 10 working groups to look at each challengeWe randomly selected staff into each group, identified a lead and gave then freedom to go away look at the challenge and do a stock take of what was happening within each challengeEach group is feeding back their findings over the next 3 monthsThemes will then be identified and work will begin
4 All members of the group signed up as dignity champions Trust wide communicationThis has become a Trust priority with Board commitment
5 Key MessagesDon’t make it difficult, start small, recognise what is already happening and build on itIt’s often the small things that make the biggest difference to our patientsPut dignity at the heart of everything you do, its not a separate initiativeYou need executive leadership or sponsors to make this happen
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