1. Old Ford Housing Association Christine Hevey AD for Community Development www.circle.org.uk/old-ford

2. My background

3. Shaping Neighbourhoods

5. LB Tower Hamlets (1993) residents vote for stock transfer Tower Hamlets Housing Action Trust (1994-2004) 10 year plan Old Ford Housing Assoc AS PART OF CIRCLE (1998 – now) Old Fords Growth Original Stock : 1000 LBTH Stock Transfer 2007: 2,800 stock, inc C33 stock LB Havering Stock Transfer March 2008 : 550 stock TOTAL STOCK = 4,350 Circle is our parent body: 12 partners on total, 2,200 staff, 63,000 homes, provides care and support services for around 200,000 people. Providing general needs, sheltered and supported housing

6. Community Development – what weve achieved Community Cohesion Award 2008 Adventure Play Ground, only one in UK on Housing Association land Dedicated Youth Centre: Eastside. 7 community centres, 2 dedicated to Construction Training. Information Advice and Guidance Service + IT Training suite Intergenerational film, led by Hi8us, was selected for the East End Film Festival Starred in film called 14 th Floor, re History of Social Housing in Tower Hamlets

7. Local Authority contracts Key Stage 4 Adventure Play Ground Eastside YC ICT Training

9. Decentralisation - Six Actions

12. Residents Groups OFHA Board Neighbourhood Board Neighbourhood Board Neighbourhood Board Federation Residents Group

13. Resident Scrutiny Executive Group ResSEG Quarterly Repairs Services Scrutiny Panel Quarterly 10 residents Housing Services Scrutiny Panel Quarterly 10 residents Complaints Scrutiny Panel 6 monthly 10 residents Board Question Time - Old Ford Open Forum Annually Annual Report to Residents & Board Annually Resident Majority Neighbourhood Management Board 8 times a year Group Residents Policy Forum Frequency TBC Group Resident Service Users Panel Frequency TBC Report to Resident's Federation Bi-monthly Service Reviews Groups 2/3 per year 5/6 residents each Mystery Shopping 3 times a year 10 residents each Proposed option for resident involvement

14. Evolution not revolution