3. 2 Agenda Introduction from Ozzie deFaria, Voyager.net COO Overview –Internet History –Voyager History/CoreComm About Voyager –Voyager.net Customers –Voyager.net Services –Coverage Area/Offices –Organization –Culture/Philosophy –Competitors

4. 3 Welcome Ozzie deFaria Chief Operating Officer

5. 4 Voyager.net Overview

6. 5 Internet History Started by the U.S. military in mid-1960’s Designed as a fail-safe communications network during the Cold War era

7. 6 Internet Timeline 1982 non-military use of the Internet. The Internet was used almost exclusively by government & university researchers until the early 1990’s. Today, anyone with a personal computer and modem can access the Internet.

8. 7 Voyager.net History East Lansing, Michigan-based Founded in 1989 Became a full-service ISP in 1994 Voyager.net is the largest Internet services company focused on the Midwest with 370,000 customers 550 Employees July 21, 1999 public company (Nasdaq:VOYN) July, 2000 merger planned with CoreComm (Nasdaq:COMM)

9. 8 Michigan-based 370,000 customers in Michigan, Illinois, Indiana, and Wisconsin, Ohio, Minnesota

10. 9 CoreComm/Voyager.net Merger Voyager.net and Corecomm are currently merging in an agreement that will create a nationwide full-service telecommunications company, capable of offering local, long- distance and cellular phone service, paging, and Internet service.

11. 10 Voyager.net Customers, Services and Organization

12. 11 Voyager.net Customers On March 31, 2000 Voyager.net's had over 368,000 customers, including: –Dial-up customers –Web hosting customers –Dedicated Internet access accounts –Cable modem customers –Digital Subscriber Line subscribers Voyager.net customers include approximately 70% residential, 30% business.

13. 12 Business Internet Use Use Internet% Using Dial-up Small businesses60%80% Medium-size businesses80%50% Large Businesses90-97%10-30% Source: Strategis Group, inc.

14. 13 Voyager.net Network Coverage

15. Dial-up Schematic MailWebDNSAuthentication Router T-1 (1.54Mbps) Access Servers Modem

16. 15 Voyager.net Service Quality We own and manage 100% of network equipment and customer care operations for improved service. Multiple connections to the Internet for redundancy including DS3 (45Mbps) and larger from Savvis, Cable and Wireless, Verio, UUNET, Time Warner, CIOE, Sprint, Fiber Network Solutions and GTE/BBN. Peering arrangements on an OC3 (155Mbps) connection into the Chicago Network Access Point (NAP)--one of the top Internet exchanges in the world. 2 interconnected Data Centers and Call Centers for redundancy. Comprehensive disaster prevention and recovery solution.

17. 16 Voyager.net Services Strong presence in secondary and rural markets Introducing new technologies—broadband DSL deployment underway 70% new customer growth comes from word-of- mouth Highest customer retention/loyalty in the industry. Voyager loses only 2% of its customers monthly (churn). Competitors loose 4-8% of customers per month.

18. 17 Dial-up Local Access from over 200 POPs Toll-free support US Roaming Access Family Package & Filter Dedicated Access 56K to T-1 and ISDN LAN Services Access Services DSL (High Speed Internet) Business and Residential Service 144kbps-1.5Mbps

19. 18 Dial-up Service Plans DSL ADSL 608/128 Kbps from $49.95 per month Family content filter, additional $2 per month (add on to standard plans only).

20. 19 Web Hosting Domain Registration Hosting, Secure E-Commerce Solutions Server Co-location Sophisticated System Redundancy Support VoyagerLink Long distance telephone services for residential and business customers Enhanced Services

21. 20 VoyagerLink Comparison

22. 21 Contact Voyager.net Voyager.net 4660 South Hagadorn Rd. Suite 320 East Lansing, MI 48823 888-747-4638 Phone 517-324-8965 Fax help@voyager.net help@voyager.net http://www.voyager.net