1. Copyright © 2011– World Customs Organization Copyright © WCO-OMD 2011 WCO Leadership and Management Development Workshop Advisory Group Meeting 19-20 October, 2011 Brussels

2. Copyright © 2011– World Customs Organization AG Meeting  Background and Introduction -Context and history -Material development process -Members/role of the advisory group  Information Sharing -Guiding principles in workshop design -Overview of workshop contents and timeline -Detailed overview of some specific parts

3. Copyright © 2011– World Customs Organization AG Meeting  Strategic Direction -Other LMD modules -Pre- and post-learning -Pre-requisites for beneficiary administrations -Evaluation and monitoring -LMD facilitators -E-Learning? -Future evolutions -Building block A for top executives

4. Copyright © 2011– World Customs Organization Background  2003 to date: Capacity building agenda and objectives –Columbus Programme: strategic and technical advice in 3 phases –Integrity development  2008: donors and members recognize need for LMD support in area of Customs  2008: PICARD Professional Standards  2008-2010: LMD Workshop pilots conducted

5. Copyright © 2011– World Customs Organization Development Process CBSA workshop in South Africa Gathering of various materials Advisory group planning meetings –April, July, December 2009 –Development of general workshop outline Pilot workshops –Ethiopia: Nov 2009, May 2010, July 2010 –Regional workshops: Kenya March 2010, Macedonia Avril 2010, Kenya June 2010, Malaysia Jan 2011 –in French: Cameroon Oct 2010 –In Spanish: Fellowship Nov 2010

6. Copyright © 2011– World Customs Organization Development Process  Gathering materials -NZ, Australia, Canada, UK, South Africa, etc. -Canberra Uni, Costa Rica Uni, EUBAM, etc.  July 2010 – formal documentation of workshop  November 2010 – informal AG meeting  January 2011 – new inputs and review  Ongoing improvements  August 2011 – Amsterdam work session  October 2011 – Finalization

7. Copyright © 2011– World Customs Organization Members and Role  Advisory Group members –Interested members that have LMD programmes –Invited members for representativity –Academic sector –Private sector  Role –Provide strategic input and guidance on development and implementation of LMD programme –Consider university credits for LMD workshop

8. Copyright © 2011– World Customs Organization Guiding Principles  Based on PICARD standards – focus on LMD and skills – low on technical knowledge  No more than 10 days with 6 lesson hours per day  Highly interactive and participative  Balance between personal development and management skills  Mix of theory, practice, and reflection  Customs examples and realities  Balance between structure and flexibility

9. Copyright © 2011– World Customs Organization Learning Objectives  Exposure to new management approaches  Strengthen leadership capacity  Improve self-awareness and confidence  Strengthen people management skills  Increase analytical and problem-solving capacity  Networking with fellow participants

10. Copyright © 2011– World Customs Organization Choices  Extra topics considered: –Diversity/gender; decision-making; time mgmt; project management; etc.  Other topics left out: –Media relations; IT governance; financial mgmt; donor engagement; crisis mgmt; Political skills; etc.  Time constraints  3 or 6 hour modules