1. ORAL COMMUNICATIONS- CHAPTER 12 Third Edition of Communicating Results- Carolyn Meyer Presented by: Sylvain Rousseau, Sara Jane Rizk, Karim Semaan, Mondira Dhar

3. Overview Types of Oral Communications What is an Oral Presentation Case Study Delivering a Presentation Meetings Using Technology for Oral Communications Conclusion Website

4. What is Oral Presentation? Short talk on a set of topic that was researched. Given to a tutorial or seminar group. Public speaking and/or speech-making

5. Types of Oral Presentations: Informative : Addressing staff meetings Giving an oral report or briefing Persuasive : Making sales pitch presentation

6. Developing a 3 Part Presentation Introduction Body Conclusion

7. Introduction Grab the audience’s attention Quote someone else Identify the topic Provide a brief overview

8. Body Paragraph Develop your main topic Support ideas with scholarly/viable sources Use transition techniques

9. Conclusion Recap Repeat core message Quote Rhetorical Question

10. Using Visual Aids PRESENTING TO BUSINESSESPRESENTING TO CUSTOMERS As “clean” as possibleYou can make it look beautiful Add simple graphs and chartsNumerous and colourful graphs and charts Emotions are important but get to the point!!Try to stir up emotions in consumers Don’t write a lot on a slide

11. How to use animations

12. Types of Presentation Aids PowerPoint Presentation Prezi PechaKucha Presentations

13. Case Study How would you efficiently present a keynote for a business audience? Presenters have to convince you (the class) to invest in their product You (the class) will decide which presenter convinced you the be https://chapter12oralcommunication.wordpress.com/case-study/

14. Presenting Efficiently Effective Presenter:Ineffective Presenter: Sending out message clearly (information)Doesn’t know much about the product and/or information Proper body languageNo movement- statue position Eye contactKeeps looking at the floor Tone of deliveryFlat, monotone, and boring Interaction with audienceLacks in quality of engaging with the audience

15. How to Deliver a Presentation Practice makes Perfect Tips: Body language Speaking skills (vocal tone) Accurate information Thank your audience!

16. Team Based Presentation It’s all about team work! Emphasis on communication Minutes during meetings: Helps avoid mistakes and group problems

17. Special Occasion Presentation Examples Toasts in cocktails or weddings (after-dinner speeches) Speech during acceptance of an award and memorial event Key note addresses

18. Types of Meetings Types of meetingsExplanationProcess Information sharing & feedback Meeting in order to share ideasParticipation, time allowed to discuss Commitment buildingBuild commitment to achieving the goal Identify forces supporting/interrupting goal Problem SolvingSolving a complex problemsPre-meeting preparation

19. How to Prepare for a Meeting Pre-meeting preparations Supplemental material Practicalities Assigning roles

20. Conducting the Meeting Following the agenda Opinions are expressed Minimize irrelevant debate Wrapping-up the meeting Post meeting activities Follow-up

21. Choosing the Right Business Attire Depending on the environment, various levels of business attires are expected and the norm!

22. Dress to Impress

23. Ways of Communicating via Internet Skype BBM video Adobe Connect Phone

24. When to use Technology Not worth meeting. Require quick Fix When you can’t meet face to face

25. What to Remember with Technology Possible miscommunication due to lack of body language Jet lag Internet might lag if the internet is unreliable Stay focused

26. Livescribe Pen Records audio Writes like a regular pen transcribed into print Used in lectures and business meetings

27. Clicker Looks professional Great impression Allows more flexibility in presenting

28. Website http://chapter12oralcommunication.wordpress.com/