1. February 4, 2014 Workday Manager Town Hall

2. John Hrusovsky Sr. Project Manager Welcome 2/4/2014 2

3. 3 Agenda 2/4/2014 WelcomeJohn Hrusovsky9:00 – 9:05 Manager Role in WorkdayJanis McEldowney9:05 – 9:20 Performance Management UpdateMary Campbell9:20 –9:50 Workday Project UpdateJohn Hrusovsky9:50 – 9:55 WD 21 Visual Redesign ImplementationMargaret Harrington9:55 – 10:00 Q & A Workday Team Janis Mollie David 10:00 – 10:30

4. Janis McEldowney Associate Senior Vice President, Human Resources Manager Role in Workday 2/4/2014 4

5. Workday – a new tool for Managers −Contact information −Work history −Compensation −Performance (staff) −Employee title −Terms and conditions of employment 5 2/4/2014 Manager Role in Workday

6. What does a Manager do in Workday? −Review / Approve / Deny  Hires  Compensation changes  Time off requests  Title changes −Notifications −Create positions −Complete transactions Delegation −For all business processes −Reassign individual tasks 6 2/4/2014 Manager Role in Workday

7. Role of Manager’s Manager −Notification create position −Approve compensation changes 7 2/4/2014 Manager Role in Workday

8. Check out the Workday Help website http://workdayhelp.usc.edu/ to view: http://workdayhelp.usc.edu/ −QRGs (Quick Reference Guides) −FAQs (Frequently Asked Questions) −Manager Self-Service Videos −Workday Icon Glossary −Workday Terms Glossary −Other Resources 8 2/4/2014 Resources Available for Managers

9. 9 Examples from My Team icons: – Direct Reports – My Team My Organization Chart Directory Swirl Organization Charts – Team Time Off Time Off and Leave Calendar Workday Reports for Managers 2/4/2014

10. 10 2/4/2014 Workday Examples Examples of what a manager can do in Workday: View Time Off balances of an individual record Compensation summary of employee record

11. Mary Campbell Assistant Vice President, Talent & Organizational Effectiveness Performance Management Update 2/4/2014 11

12. REIMAGINING PERFORMANCE MANAGEMENT @ USC Stronger Trojans. Stronger Troy.

13. Objectives 1.Introduce the new Performance Management Cycle 2.Review performance criteria and understand performance review and goal-setting processes (IDP) 3.Inform Managers of tools, templates and training 2/4/2014 13

14. What is Changing? Inconsistent Process & Practices Consistent Process & Practices 2/4/2014 14

15. 2/4/2014 15

16. USC PERFORMANCE CRITERIA 2/4/2014 16

17. Performance Management Online learning platform that houses all training assets System to complete Performance Reviews, Goal-Setting, and IDP 2/4/2014 17

18. trojanlearn.usc.edu 2/4/2014 18

19. trojanlearn.usc.edu 2/4/2014

20.  USC Individual Development Plan (IDP)  Developing your Direct Reports  Motivating Employees  Passion & Energy PHASE 2 DEVELOP Jul – Sep  Give Honest & Constructive Real-Time Feedback  Managing Performance  Listen to your team PHASE 3 MONITOR Oct – Dec  USC Intro to Performance Management  Creating a High Performance Team  Setting & Managing Priorities: Mission and Goals  Achieving SMART Goals PHASE 1 PLAN Apr – Jun 2 hours 25 min Total: 1 hour, 20 min  USC Performance Evaluations  Performance Appraisal Essentials: Planning for Appraisals  Preparing your Performance Appraisal PHASE 4 EVALUATE Jan – Mar 1 hour, 20 min Training Curricula: Managers 1 hour, 15 min

21. Talent Management Website

22. Performance Management Webpage 2/4/2014 22

23. Performance Management Module Training 2/4/2014 23 Performance Management module training is coming soon. Please visit the Training Calendar at: http://newsystems.usc.edu/calendar/index.asp periodically to view dates and times. http://newsystems.usc.edu/calendar/index.asp

24. Click here to play promo adhere 2/4/2014 24

25. Questions? 2/4/2014 25

26. John Hrusovsky Sr. Project Manager Project Update 2/4/2014 26

27. Go-live statistics −We had 30% more logins and 40% fewer help calls and emails than Cornell’s Workday Implementation (a comparable Workday implementation in size and complexity) −Approximately 50,000 user logins total from Dec 2 to Jan 6 −11,000 employees have logged in through Jan 13 −We have completed payroll for 2 Hospital Bi- weekly periods, 2 University Bi-weekly periods, and 1 Monthly period with few issues 27 2/4/2014 Project Update

28. Stabilization −Finalizing Operational Support −“Reimagining” Performance Management −Implementing WD 21 Visual Redesign −Improving System Performance −Working through Accounting issues −Preparing for “must haves” implementation 28 Project Update 2/4/2014

29. Margaret Harrington Workday Change Management Lead WD 21 Visual Redesign Update 2/4/2014 29

30. USC will switch to the WD 21 user interface in March WD 21 Visual Redesign Major Changes −“Look and feel” −Homepage −Inbox – No Workfeed −Worker Profile −Icons/buttons – Approval, Submit, Actions, etc. 30 WD 21 Visual Redesign Update 2/4/2014

31. Workday 21 Demo 31 WD 21 Visual Redesign Update 2/4/2014

32.  Visit the WD Support Website (http://workdayhelp.usc.edu/) for project updates, updated reference and training material, Workday terms/icon glossaries, etc.http://workdayhelp.usc.edu/  Watch for information on the WD 21 Visual Redesign transition  Take a few moments to review Performance Management information and updates on Trojan Learn 32 Next Steps 2/4/2014

33. Q & A 33 2/4/2014