1. Microsoft | EMEA Channel Partner Conference 2014 Services Channel Incentives Services Microsoft | EMEA Channel Partner Conference 2014 Let’s Break New Ground Together.

2. Microsoft | EMEA Channel Partner Conference 2014 Services Channel Incentives Welcome ! Key Tracks to attend TimeTrackPresenters 11:00-12:00 Welcome OSA/Cloud Partner !Colin Browne, Dave Mancini, Tanuj Bansal, Steven Martin 13:00-13:55 Online Capabilities, Channel MgtKevin Harris, Joan Hogan 14:05 – 15:00 Services O365Jason Lyman 15:30 – 16:15 Online Channel IncentivesLaurent Mechain, Laura Sparrow 16:20 – 17:00 Services AzureSteven Martin Tuesday – March 4 th Wednesday – March 5 th TimeTrackPresenters 8:30 – 9:25 Cloud Partner SupportMorganna Pearse, Albert Schafhauser 9:35 – 10:30 Top OSA RoundtableDave Mancini, Colin Browne, Joan Hogan 14:00 – 14:40 Services Azure - repeatSteven Martin

12. ‘The relentless pursuit of breakthrough online experiences’

13. Microsoft | EMEA Channel Partner Conference 2014 Services Channel Incentives Microsoft and Partner Confidential. Online Business Operations. Meet international eCommerce requirements for all channels, allowing us to gain share now. Driving common online operations systems and processes across businesses. Develop commercial grade processes and systems for the online advertising industry. Keep Operations a dynamic and relevant organization as we move to new business models companywide. The center for all online touch points with commercial customers & partners Creating eCommerce capabilities that are a competitive advantage for Microsoft. Our Priorities

14. Microsoft | EMEA Channel Partner Conference 2014 Services Channel Incentives Ops Listening Systems 14 Broader Internal View Support Data Seller contacts Broader External Focus Competitive Benchmarking Bi-annual survey Partner Forums Targeted Focus Pilot Programs Partner call- downs 2014 SMB Champions Summit

15. Microsoft | EMEA Channel Partner Conference 2014 Services Channel Incentives © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentations. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT CONFIDENTIAL – FOR PARTNER USE ONLY. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. Thank you. Q&A