1. National Agenda 2015-2020 Program Title Name Location Date “ Committed to Excellence ” NACM

2. - 2015-2020 - Development - Relevance - NA in Action “ Committed to Excellence ”

3. Why a National Agenda? Or, why do we have a National Agenda?

4. “ Committed to Excellence ” Why a National Agenda? Or, why do we have a National Agenda? The question is why wouldn’t we?

5. “ Committed to Excellence ” What is the NACM National Agenda? A set of priorities developed to be a “touchstone” for NACM’s leadership in its education, training, advocacy. Developed through research and outreach to and input from state association leaders and NACM members. Intended to drive NACM priorities for the period 2015-2020.

6. “ Committed to Excellence ” 2010-2015 NACM National Agenda Emphasizing Caseflow Management Improvements Sustaining Excellence in Difficult Budget Times Enhancing Public Perceptions of the Courts and Increasing Community Collaboration Promoting Improved Court Leadership and Governance Supporting Professional Court Management Education through programs targeting the NACM Core Competencies and through university and college level programs

7. “ Committed to Excellence ” Maintaining the National Agenda The 2015-2020 version is the third iteration of NACM’s National Agenda The National Agenda Subcommittee continues the dialogue to ensure the agenda is relevant and incorporated in NACM activities The State Association Committee looks to measure the effect of the National Agenda at the state level and receive ongoing feedback

8. “ Committed to Excellence ” Environmental Scan “ Study and interpretation of political, economic, social and technological events and trends ”

9. “ Committed to Excellence ” National Agenda Update 2025 (Kiefer/Knox) Membership NACM Board & Past Presidents

10. “ Committed to Excellence ” National Agenda Update 2025 (Kiefer) Membership

11. “ Committed to Excellence ” National Agenda Update 2025 (Kiefer) Membership

12. “ Committed to Excellence ” National Agenda Update Court Trends Resolutions Court Express Court Manager Strategic Plan Fellows Papers

13. “ Committed to Excellence ” National Agenda Update CCJ/COSCA IACA NACM Midyear NASJE NACM Annual Metro

14. “ Committed to Excellence ” National Agenda Update

15. “ Committed to Excellence ” Member Survey Question Highest Responses Received: Developing Today's Leaders for Tomorrow's Challenge Enhancing Public Perceptions of the Courts and Increasing Community Collaboration Promoting Improved Court Leadership and Governance Effective court management Embracing the Proper Role of Technology Promoting fair and accessible justice Question: What program priorities and improvements will be the focus for Court Administrators within the next 3-5 years?

16. “ Committed to Excellence ” The National Agenda’s Five Priorities Advance 1) Advance Excellence in Court Management Promote 2) Promote Fair and Accessible Justice Develop 3) Develop Leaders for Tomorrow's Challenges Utilize 4) Utilize Technology to Promote Best Practices Enhance 5) Enhance Public Perceptions of the Courts

17. “ Committed to Excellence ” Why is the National Agenda Important? The National Agenda priorities are … Relevant Relevant Actionable Actionable Competency-based Competency-based

18. “ Committed to Excellence ” National Agenda Priorities are Competency Based Advance Excellence in Court Management Effective management of the courts requires a focus on all the essentials of court management including personnel, budget and facilities, and caseflow. Caseflow management has expanded to include the multi-faceted approaches necessary to resolve all case types timely. Courts must continue to provide essential services despite tightening budgets while being held accountable for their performance.

19. “ Committed to Excellence ” National Agenda Priorities are Competency Based Promote Fair and Accessible Justice Courts must be open to all as a venue for dispute resolution. Ethical behavior is at the forefront of all that courts do. Special populations, such as the disabled, elderly and those with limited English proficiency must have full and equal access to the courts.

20. “ Committed to Excellence ” National Agenda Priorities are Competency Based Develop Leaders for Tomorrow's Challenges Effective governance of our courts is critical to ensuring our courts are accountable. Today’s courts need sound succession planning and transference of institutional knowledge is critical to ensure their continued success. Court leaders must be skilled to lead today’s complex and diverse organizations.

21. “ Committed to Excellence ” National Agenda Priorities are Competency Based Utilize Technology to Promote Best Practices Technology, properly implemented, can streamline processes and allow greater access to the courts. In the advent of “e-everything” courts must ensure that everyone’s rights are protected appropriately. Sound, practical business practices should drive all technology efforts.

22. “ Committed to Excellence ” National Agenda Priorities are Competency Based Enhance Public Perceptions of the Courts Public trust and confidence in the courts is critical to their functioning in society. Partnering with the community and other branches and governmental agencies is necessary in today’s interlinked world. Courts must reach out to the community, share information, promote civics education and explain the unique role of the courts.

23. “ Committed to Excellence ” Why is the National Agenda Important? Reflect key judicial branch needs and interests Can spark discussion and innovation, and support the institutionalization of promising practices Can guide courts in identifying and working through challenges, brainstorming solutions, and developing meaningful strategies and partnerships to improve the administration of justice The National Agenda priorities …

24. “ Committed to Excellence ” National Agenda Priorities In Action  FOCUS  FOCUS essential and interested parties on activities and issues of public importance.  ALIGN  ALIGN the efforts of groups with common interests.  ACTIVATE  ACTIVATE these efforts for the good of our profession and the public we serve.

25. “ Committed to Excellence ” Considering a National Agenda? Assessing the Context Assessing Association Capacity Assessing Association Effectiveness Assessing Association Impact

26. “ Committed to Excellence ” Bringing it to Life Analyze: - Political trends - Operational trends - Demographic trends - Technology trends

27. “ Committed to Excellence ” National Agenda Priorities in Action Utilize Technology to Promote Best Practices JTC Resource Bulletins: Making the Case for Judicial Tools Developing an Electronic Records Preservation and Disposition PlanDeveloping an Electronic Records Preservation and Disposition Plan Big Data: What State Courts Should Know Trends: Video Remote Interpretation as a Business Solution

28. “ Committed to Excellence ” National Agenda Priorities in Action Advance Excellence in Court Management Examples: Court Performance Measures Promote Fair and Accessible Justice Examples: Access to Civil Justice Commission Develop Leaders for Tomorrow's Challenges Examples: NACM Educational programming, ICM, MSU, ECP Enhance Public Perceptions of the Courts Examples: NACM’s 2016 Guide – User Friendly Courts

29. National Agenda 2015-2020 Website: nacmnet.org “ Committed to Excellence ” NACM