1. CstM 301 - Management & Organization organization structures & design

2. as a function of management… or·gan·ize [awr-guh-nahyz] - verb 1.to put together in an orderly, functional, structured whole. 2.to arrange people and resources to work toward a goal

3. the role of organizing… controlling - to ensure resultsplanning - to set the direction organizing - to create structures divide up the work arrange resources coordinate activities leading - to inspire effort

4. organizational structure… formal structure division of work supervisory relationships communication channels major subunits levels of management informal structure

5. functional structure… presiden t vice president marketing vice president finance vice president production vice president human resources administrator director medical staff director nursing director clinics director patient services business hospital

6. functional pro’s & con’s… advantages economies of scale task assignments problem solving training & skill development career paths disadvantages reduced communication problem solving

7. divisional structures… product geography customer process general manager grocery productsdrugs & toiletries president asia divisioneurope division agency administrator problem youthsenior citizens catalog sales manager grocery productsdrugs & toiletries

8. matrix structure… general manager manager of projects manufacturing manager engineering manager sales manager project A manager project B manager project C manager

9. horizontal organization structure… team structure cross functional project teams network structure outsourcing strategic alliance

10. organizational design… mechanistic vs. organic

11. trends in organizational designs… fewer levels of management chain of command span of control tall vs. narrow structure

12. trends in organizational designs… more delegation & empowerment assign responsibility grant authority create accountability

13. trends in organizational designs… decentralization & centralization autonomy reduced use of staff doing more with less