1. Yorkshire Centre for Health Informatics Examining variety and good practice in renal anaemia management Tom Crocker – PhD student medtcro@leeds.ac.uk

2. The collaborative project Improving everyone’s process Examine your own process and share what you find Making protocols and using the website Ambiguity in protocols –Hard to interpret –Implicit assumptions –Can be dangerous

3. Example of ambiguity Examination of care pathways for eGov 07 conference –One example Do A, then either B or C? Do A, then both B and C? Can B and C be done at the same time?

4. My project I want to help improve processes and understanding in renal anaemia management I will map the processes in 12 renal units –Several days observation and some informal interviews –Model developed in correspondence with the unit Examine the similarities and differences Relationship with performance measures? Feed back to units Evaluate effects Can I have some volunteers please!

5. Yorkshire Centre for Health Informatics Tom Crocker – medtcro@leeds.ac.uk Leeds Institute of Health Sciences Faculty of Medicine and Health 24 Hyde Terrace Leeds, United Kingdom LS2 9LN Tel. +44 (0) 113 343 4961 www.ychi.leeds.ac.uk